Shoira Mamatova
Brooklyn
Summary
Certified Esthetician with extensive experience in the beauty industry. Purpose-driven and compassionate professional with strong multilingual communication skills, seeking to contribute to a dynamic spa team while continuously developing expertise and delivering high-quality client care.
Overview
8
8
years of professional experience
Work History
Lead Esthetician and Spa Manager
La Julie Boutique Spa
Brooklyn
12.2024 - Current
- Led skincare consultations to assess client needs and recommend treatments.
- Supervised esthetician team to ensure high-quality service and client satisfaction.
- Trained new staff on techniques, products, and customer service standards.
- Fully managing the business, controlling the hiring of new employees .
- Collaborated with management to improve service offerings and effectively promote specials.
- Developed social media strategy, generating content ideas and overseeing video production for Instagram.
Esthetician
Spa De La Mer
New York
10.2024 - Current
- Provided facial treatments using high-quality skincare products and techniques.
- Conducted personalized skincare consultations to enhance client satisfaction and tailor product recommendations.
- Educated clients on skincare routines and post-treatment care practices.
- Maintained cleanliness and organization of treatment rooms and spa facilities.
- Managed appointment scheduling to optimize client flow and service efficiency.
Manager and Laser hair removal Technician
Ava Beauty Lounge
Brooklyn
06.2022 - 10.2024
- Performed laser hair removal and microneedling procedures with precision.
Managed salon operations to enhance efficiency and customer experience. - Supervised daily operations of beauty services and staff activities.
- Trained and mentored team members in customer service techniques.
- Managed inventory levels and ordered supplies to maintain stock.
- Performed laser hair removal and microneedling procedures with precision.Managed salon operations to enhance efficiency and customer experience.
Esthetician Assistant
Habibi Spa
Dubai
08.2018 - 09.2022
- Supported estheticians in delivering skincare treatments and procedures to enhance client satisfaction.
- Conducted skin analysis to identify client needs and preferences.
- Coordinated appointment scheduling and ensured accuracy of client records to streamline service delivery.
- Organized and sanitized treatment rooms to ensure a safe and welcoming environment for clients.
- Stayed updated on industry trends and new skincare techniques for client benefit.
Education
Diploma - Esthetician
Christine Valmy Esthetic School
New York, NY04-2024
Certificate - Business Administration And Management
International Institute of Berlin
Berlin, Germany08-2019
BBA - Linguist And Philologist
Samarkand State of Foreign Languages
Samarkand, UZB06-2018
BBA -
Jomboy Transport Vocational College
Samarkand, UZB06-2014
Skills
- Laser hair removal
- knowledgeable with 20 different laser procedures
- Skincare consultation
- Treatment customization
- Client assessment
- Team supervision
- Inventory management
- Customer relationship management
- Social media marketing
Timeline
Lead Esthetician and Spa Manager
La Julie Boutique Spa
12.2024 - Current
Esthetician
Spa De La Mer
10.2024 - Current
Manager and Laser hair removal Technician
Ava Beauty Lounge
06.2022 - 10.2024
Esthetician Assistant
Habibi Spa
08.2018 - 09.2022
Diploma - Esthetician
Christine Valmy Esthetic School
Certificate - Business Administration And Management
International Institute of Berlin
BBA - Linguist And Philologist
Samarkand State of Foreign Languages
BBA -
Jomboy Transport Vocational College