Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sho'Keyma Mills-Maddox

Auburn

Summary

Dedicated Certified Nursing Assistant with expertise in patient care, HIPAA compliance, and individualized care plans. Committed to enhancing resident well-being through compassionate support and reliable teamwork. I am a hardworking individual who who requires minimal supervision , very focused on giving high-quality care to individuals from different backgrounds . I am looking to secure a position where I can expand my learning and add to what I have already learned .

Overview

12
12
years of professional experience

Work History

Certified Nursing Assistant

Auburn Nursing & Rehabilitation Center
Auburn, NY
08.2023 - Current
  • Provided compassionate care and assistance with daily living activities for residents.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted in implementing individualized care plans tailored to each resident's needs.
  • Maintained accurate documentation of patient progress and care provided.

Resident Assistant

Central Park Rehabilitation And Nursing
Syracuse, NY
03.2018 - 07.2023
  • Facilitated communication between residents and healthcare staff to enhance care quality.
  • Developed engaging recreational activities to improve resident well-being and social interaction.
  • Monitored resident safety, ensuring compliance with health regulations and protocols.

Customer Service Representative

Wal-Mart Supercenter
Camillus, NY
07.2014 - 07.2019
  • Resolved customer inquiries and complaints, ensuring high levels of satisfaction.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Assisted in inventory management by restocking shelves and organizing product displays.
  • Trained new team members on customer service protocols and store policies to improve service quality.

Education

High School Diploma -

Suny Syracuse EOC
Syracuse, NY

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Compassionate
  • Bathing assistance
  • Alzheimer's and dementia care

Timeline

Certified Nursing Assistant

Auburn Nursing & Rehabilitation Center
08.2023 - Current

Resident Assistant

Central Park Rehabilitation And Nursing
03.2018 - 07.2023

Customer Service Representative

Wal-Mart Supercenter
07.2014 - 07.2019

High School Diploma -

Suny Syracuse EOC