Shokhida Abdusaidova
Brooklyn,NY
Summary
Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Dimond Laser Spa
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected Type payments, processed transactions and updated relevant records.
- Routed incoming mail and messages to relevant personnel without delay.
Accountant
Railway
09.2018 - 05.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
Education
Tashkent State Transport University - Managerial Economics
37 School
Samarkand 07.2018
Skills
- Front Office Management
- Office Administration
- Inventory Control
- Guest Relations
- Office Organization
- Customer Service
- Cash Handling
- Administrative Support
- Scheduling
- Administrative Skills
- Bookkeeping
- Skilled in Software
- Team Collaboration
- Office Management
- Scheduling Appointments
Languages
Russian
Native or Bilingual
Persian
Native or Bilingual
Timeline
Front Desk Receptionist
Dimond Laser Spa
09.2023 - Current
Accountant
Railway
09.2018 - 05.2022
Tashkent State Transport University - Managerial Economics
37 School
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