Shoknetra Hall
Opa-locka,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
License filed underwriter
Lincoln Heritage Life Insurance Company
03.2017 - Current
- Face to face oriented
- Phone pre verification and underwriting skills
- Awarded bonus check and trophy 2 years in a row at Christmas gala
- I am a sociable person and I want to make a difference not only in my life but in others
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided professional services and support in a dynamic work environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Pharmacy Technician
Memorial Hospital Pembroke
03.2008 - 07.2016
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Resolved third-party billing, computer system and customer service issues.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Counted, measured and compounded medications following standard procedures.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Sterile IV Compounding
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
High school or equivalent in pharmacy technician - Pharmacy
National School of Technology
Fort Lauderdale, FL12.2007
Skills
- Underwriting
- Organizational Skills - 10 years
- Data entry
- Door-to-Door Experience
- Driving
- Compounding Medications
- Medical Terminology Typing
- HIPAA
- Pharmacy Technician Experience
- Customer Service
- Decision-Making
- Self-Directed
- Remote Office Availability
- Customer Relations
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Multitasking
- Dependable and Responsible
Certification
- Pharmacy Technician Certification, 01/01/08, Present
- Certified licensed pharmacy technician
- National Pharmacy Technician Certification (PTCB)
- Certified Pharmacy Technician (CPhT)
- Pharmacy Intern License
Additional Information
I truly have a caring heart, and take joy in giving a five Star assistance.
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
- Shining Star Award, 01/01/15
- Awarded pharmacy technician for the second time, 07/01/14
- Shining Star Award, 01/01/12
- Awarded pharmacy technician of the year, 04/01/10
Timeline
License filed underwriter
Lincoln Heritage Life Insurance Company
03.2017 - Current
Pharmacy Technician
Memorial Hospital Pembroke
03.2008 - 07.2016
High school or equivalent in pharmacy technician - Pharmacy
National School of Technology
- Pharmacy Technician Certification, 01/01/08, Present
- Certified licensed pharmacy technician
- National Pharmacy Technician Certification (PTCB)
- Certified Pharmacy Technician (CPhT)
- Pharmacy Intern License
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