I am a versatile professional with a proven track record in client acquisition and retention across diverse roles, from education to freelance work. Passionate about nurturing relationships and creating positive experiences, I excel in communication, networking, and problem-solving. With a deep curiosity for life, I thrive on adapting to new challenges and collaborating with others to achieve shared goals.
Overview
8
8
years of professional experience
Work History
Freelance Educator
Freelance
01.2017 - Current
Acquired and managed 100+ clients by leveraging existing platforms and proactive outreach efforts.
Maintained an impressive 80% client retention rate through personalized service delivery and consistent communication.
Received numerous referrals from satisfied clients, indicating high levels of customer satisfaction and trust.
Demonstrated strong business acumen by implementing effective client acquisition strategies, leading to steady growth of the customer base over a seven-year period.
Before Care Associate & Summer School Specialist
Pine Street School.
01.2017 - 01.2021
Ensured the well-being of a cohort of 50+ students by providing a nurturing and supportive environment, prioritizing safety, and ensuring comfort during crucial pre- and post-school hours
Curated and facilitated engaging activities and implemented various enriching activities during summer school sessions, tailored to different age groups and interests, promoting both educational and recreational engagement.
Received positive feedback from both students and parents for the creative and innovative approach to activities, indicating high levels of satisfaction and retention within the private program.
Designed and implemented tailored enrichment programs during summer school sessions for various age groups and interests, fostering high levels of educational and recreational engagement within the small group setting
Student Ambassador
New York Conservatory For Dramatic Arts
01.2016 - 01.2017
Generated leads and conducted warm calls to prospective students, resulting in the successful acquisition of 50+ students for the small conservatory program.
Utilized strong communication and networking skills to conduct targeted outreach via email and phone calls, resulting in increased engagement and interest from prospective students and parents.
Collaborated with college staff and fellow ambassadors to organize events and workshops, resulting in heightened brand visibility and increased enrollment numbers, showcasing strong teamwork and collaboration skills.
Built lasting relationships with prospective students, parents, and stakeholders through compelling presentations and exceptional customer service, contributing to high conversion rates and enrollment growth.