Shoma Moonwah
EAST BRUNSWICK
Summary
Seasoned Clinical Care Technician and Licensed Phlebotomist with over a decade of experience, notably at Robert Wood Johnson Barnabas Health. Demonstrates expertise in medical equipment operation and EKG administration and exceptional customer service skills. Achieved significant improvements in patient care through meticulous documentation accuracy and effective team collaboration.
Overview
17
17
years of professional experience
Work History
Clinical Care Technician
Robert Wood Johnson Barnabas Health
05.2024 - Current
- Results are reported to the RN immediately. • Vital signs (Blood Pressure, Heart Rate, Respiratory Rate, Temperature and Pulse Oximetry) • Intake and Output • Calorie Count • Blood Glucose • Daily Weights • Obtains blood, urine and stool specimens • Placement of EKGs and cardiac monitoring leads • CPR • Preparation of tube feedings, tube feeding bags, and tubing for administration by an RN • Maintenance of oxygen equipment • Post mortem care • Application of anti-embolism stockings • Initial pressure line set up
- Safely and compassionately performs a variety of personal care services to patients including: • Daily baths, shaves, shampoos • Mouth care • Skin care (as specifically directed by an RN) • Turning and positioning • Range of motion (as specifically directed by an RN) • Transfers from bed to chair • Assistance at meal time
- Participates in the maintenance of unit equipment and environment by: • Setting up for unit specific diagnostic procedures • Performing routine quality assurance checks on point of care testing equipment • Performing daily emergency equipment checks • Assuring orderliness of patient care areas • Reporting equipment failures promptly to charge nurse • Cleaning of unit based equipment
- Consistently utilizes universal precautions and any other isolation technique to minimize transmission of infection.
- Data collection on flow sheets is immediate, accurate, and complete.
- Communicates with all members of the health care team, patients, and families: • Utilizing therapeutic communication skills with patients and family members • Reporting data collected and observed to Registered Nurse immediately • Observing patient confidentiality
- Follows all RWJUH policies for:
• Core Values
• Code of conduct
• Time and attendance
• Mandatory training and health requirements
• Attendance at department meetings
• Customer Service
• Dress Code
Phlebotomist
Accu Reference Medical Lab
10.2023 - 05.2024
- Performed 40 to 50 painless venipuncture procedures on adults and pediatrics daily.
- Assist in patient preparation for venipuncture. Trained Phlebotomists for Nursing home draws.
- Attended and performed Covid PCR Testing at Columbia Grammar & Preparatory School.
- Review Prescription and requisition on EMR. Confirm Patient Identifications.
- Verify demographics/Insurance and eligibility in Tevix Care/ Manual Requisition Processing specimens and calling labs for pickup.
- Home Draws are performed at daycare facilities for elderly patients.
Phlebotomist
LabCorp
02.2022 - 10.2023
- Floater-Phlebotomist Technician with LabCorp for five years. Experience collecting fluid and tissue samples from patients using appropriate collection procedures.
- Disposed of blood or other biohazard fluids/ tissue in accordance with applicable laws, standards, and polices.
- Documented route of specimens from collection to laboratory analysis and diagnosis ensured strict HIPAA compliance.
- Traveled to multiple locations to collect lab tests.
- Assisting with coverage of different company locations as required.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomist
Accu Reference Medical Lab
08.2018 - 02.2022
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Conducted venipuncture and other CT procedures.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Centrifuged blood samples as outlined in clinical protocols.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Phlebotomist Technician
BioReference Laboratories
09.2019 - 11.2020
- Traveled to facilities in a timely manner.
- Collected blood with proper protocol and labeling.
- Prepared specimens for transport.
- Maintained patient confidentially according to HIPAA.
- Followed proper patient identification according to the procedure. Ensured open communication between patients and staff. Maintained proper documentation.
- Assembled medical equipment and supplies for blood collection. Dispose of contaminated sharps in accordance with applicable laws, standards, and policies.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Phlebotomist
LabCorp
02.2013 - 07.2018
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Documented route of specimens from collection to laboratory analysis and diagnosis ensured strict HIPAA compliance.
- Disposed of blood or other biohazard fluids/ tissue in accordance with applicable laws, standards, and polices.
Receptionist Intern
Dr. USHER PANICKER
01.2012 - 01.2013
- Greeted and checked in patients.
- Collect personal, medical, and insurance information.
- Schedule, reschedule, and verify patient appointments.
- Schedule appointments with secondary care providers. Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
- Use EMR software to manage patient records and files. Reaffirm and uphold patient confidentiality, as required by HIPAA and the clinic.
- Manage office and medical supply inventories; receive deliveries and organize supplies in stockroom and exam rooms.
Receptionist Intern
Westfield Nursing Center
01.2008 - 01.2011
- Greeted patients
- Answering questions and guiding them to the proper location.
- Answering phone calls, taking messages, and returning calls.
- Organize transportation for patients needed to keep appointments.
- Perform clerical duties such as copying faxing and emailing.
- Sort and organize incoming mail on a daily basis.
- Trained new nursing home receptionists in all aspects of the jobs.
Education
Certificate - Phlebotomy And EKG
American Institute of Medical Sciences And Educati
Piscataway, NJ02-2013
GED -
Community Learning Centers At Roosevelt
Edison, NJ01-2011
Skills
- Strong Customer Services Skills
- Documentation Accuracy
- Medical Equipment Operation
- Patient Safety
- CPR
- EKG Administration
- Direct Patient Care
- Licensed-Phlebotomist-Technician with eleven years experience
- Familiar with EMR systems
- Trained permanent phlebotomist in doctor's offices and patient care centers
- Excellent written and verbal communication abilities
- EMR / EHR
- Strong Work Ethic
- Time Management
- Punctual and Dependable
- Telephone Etiquette
- Team Collaboration
- Attention to Detail
- Basic life support
- Documentation accuracy
- Medical equipment operation
- Patient safety
Timeline
Clinical Care Technician
Robert Wood Johnson Barnabas Health
05.2024 - Current
Phlebotomist
Accu Reference Medical Lab
10.2023 - 05.2024
Phlebotomist
LabCorp
02.2022 - 10.2023
Phlebotomist Technician
BioReference Laboratories
09.2019 - 11.2020
Phlebotomist
Accu Reference Medical Lab
08.2018 - 02.2022
Phlebotomist
LabCorp
02.2013 - 07.2018
Receptionist Intern
Dr. USHER PANICKER
01.2012 - 01.2013
Receptionist Intern
Westfield Nursing Center
01.2008 - 01.2011
Certificate - Phlebotomy And EKG
American Institute of Medical Sciences And Educati
GED -
Community Learning Centers At Roosevelt
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