Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Notable Accomplishments
Accomplishments
Timeline
Generic

Shoman Washington

North Las Vegas,NV

Summary

Well organized, creative and proven operations Supervisor/Manager/Director with over 10 Years of experience providing administrative support to over 100 staff members with planning and facility management. Passionate self-motivated leader with a competitive edge and the desire for success. I possess strong multitasking skills, with the ability to simultaneously manage several projects meeting deadlines and schedules. Excellent problem-solving skills, poised under pressure and efficiency focused.

Overview

10
10
years of professional experience

Work History

On Road Supervisor

UPS
Las Vegas, NV
02.2020 - 08.2022
  • Responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements
  • Encourages sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment
  • DOT certified and have UPS package Car driving experience in order to develop and maintain effective operational performance with services providers and other hourly employees as needed

Preload Manager

UPS
Las Vegas, NV
01.2021 - 01.2022
  • Responsible for managing overall preload operations, ensuring timely and efficient package processing, and meeting safety, quality, and production goals
  • Responsible for maximizing preload performance, improving center operations, and promoting individual and organizational development
  • Manages full-time and part-time Preload Supervisors and support staff
  • Works with Human Resources to ensure the implementation and maintenance of a Comprehensive Health and Safety Plan
  • Oversees and reviews risk management and safety compliance audits to ensure compliance with all UPS, local, state and federal guidelines (e.g., safety, hazardous materials, security, environmental, OSHA, etc.)
  • Monitors the updating of employee training and certifications to provide a safe, proficient work environment

Business Manager

UPS
Las Vegas, NV
01.2021 - 03.2021
  • Responsible for managing the daily activities of Package Center Operations including meeting service commitments and improving center performance
  • Responsible for meeting operational business requirements including safety, quality, and production goals
  • All full-time and part-time package center supervisors report to this position
  • In managing the Package Center, the Business Manager works with others to develop and execute operating plans that achieve business objectives
  • Oversees the development and implementation of dispatch plans that maximize efficiency and works through the center management team to ensure that packages are received, processed, and delivered in a safe, timely and efficient manner
  • Monitors budgets and business activity against business plan short and long-term goals
  • To improve operational performance, the Business Manager identifies trends, prioritizes operational tasks and creates business improvement plans
  • Uses and promotes new systems and technology and works with others to troubleshoot and alleviate inefficiencies

Preload/Hub Supervisor

UPS
Las Vegas, NV
09.2014 - 02.2020
  • Responsible for planning, delegating and reviewing the day-to-day area activities in order to ensure efficient scheduling, proper loading and timely departure
  • Collaborates with support functions to address process, safety, staffing, training and disciplinary reports to the Preload Supervisor
  • This role executes delivery center dispatch plan and coordinates inbound/outbound package process flow to ensure employee scheduling and proper loading for timely departure
  • Uses shipment volume and input from the Dispatch Supervisor to determine whether routes should be broken down
  • This position dispatches and accounts for late/air packages to ensure that shipments are delivered within guaranteed timeframes
  • Coordinates work processes between the Feeder and Preload departments to facilitate unloading/sorting
  • Reviews and analyzes work group processes to troubleshoot service inefficiencies, modify work plans/behaviors and improve performance

Director

BG Gators Non-Profit
Las Vegas, NV
02.2013 - 04.2018
  • Responsible for hiring, training and evaluating athletic staff, coaches, and volunteers including 5 teams from ages 5-14 exceeding 200+ participants including players
  • Organized Staff meetings setting expectations and addressing fundraising, recruiting and planning travel for 200+ members
  • Directed game day management, events and operations
  • Evaluated athletic facilities for safety and maintenance
  • Resolved issues and concerns from parents
  • Experience the pressure and adversity of Directing one of the most successful youth programs in Nevada with over 20 state championships and assisting over 40+ kids earning D1 scholarships around the country

President

Econ Travel Planners LLC
Las Vegas, NV
03.2015 - 01.2017
  • Responsibilities included communicating with investors, managing staff paperwork and paychecks, leading and creating marketing objectives, and becoming a valuable contributor to the overall development of company affairs
  • Provide leadership and direction to the team, encouraging an environment of new concepts and innovative solutions
  • Negotiated fares, requested contracts and block spaces
  • Planned logistics of future travel programs with clients including seating, meals, and beverages
  • Drafted written and oral presentation explaining business work plans, business practices, product development, market-based pricing, and comparative and competitive advantages
  • Presenting findings to investors raising $30,000 of funding

PT Preload Supervisor

UPS
Las Vegas, NV
03.2012 - 09.2014
  • Supervises daily activities of drivers and package handlers to ensure that all assigned duties are accomplished safely and timely
  • Work in warehouse, directing & supervising employees on production and safety requirements
  • Will work close to machinery and belts inside warehouse—hot in summer & cold in winter
  • Responsible for learning specified methods and safety training within a specified period
  • Responsible for production, timecards and reports to be completed in a timely manner
  • Have supervised a group of up to 40, part time employees
  • Demonstrated Multitasking, leadership skills and the ability to lead the team and handle a position of responsibility

Education

High School Diploma -

Palo Verde High
Las Vegas, NV

Business Administration And Management

UNLV
Las Vegas, NV

Skills

  • Strong Interpersonal and communication skills
  • Ability to work collaboratively as part of a team
  • Handles adversity well
  • Problem solving
  • Leadership skills
  • Diplomatic
  • Good cognitive reasoning skills
  • Microsoft Office knowledge
  • Excellent organizational skills
  • Determines employees' training needs
  • Identifies areas of improvement
  • Decisive on plan of action
  • Fleet management expertise
  • Staff training and development
  • Safety compliance
  • Performance metrics analysis
  • Conflict resolution techniques
  • Team leadership
  • Time management mastery
  • Labor relations management
  • Strong communication skills
  • Shipping and receiving
  • Distribution planning
  • Cross-functional collaboration

Hobbies and Interests

  • Travel
  • Sports
  • Videography
  • Reading
  • Coaching
  • Family

Notable Accomplishments

  • Reduced hours and improved efficiency as UPS PT Supervisor.
  • Improved process rate resulting in on-time network with 80+ delivery service providers.
  • Received recognition in 2021 for exceptional leadership during pandemic.
  • Developed, mentored, and assisted the promotion of 10+ UPS management employees.
  • Assisted 40+ kids earning scholarships to top universities.
  • Launched and created the process and logistics of a new UPS facility in 2018.
  • Supervised the first center in UPS South Cal District to meet production goals in 2021.
  • Turned around a 3-year failing operation within 3 months.
  • Took a startup travel company from $0 to $25,000 in monthly profit.

Accomplishments

  • DOT Certified

Timeline

Preload Manager

UPS
01.2021 - 01.2022

Business Manager

UPS
01.2021 - 03.2021

On Road Supervisor

UPS
02.2020 - 08.2022

President

Econ Travel Planners LLC
03.2015 - 01.2017

Preload/Hub Supervisor

UPS
09.2014 - 02.2020

Director

BG Gators Non-Profit
02.2013 - 04.2018

PT Preload Supervisor

UPS
03.2012 - 09.2014

High School Diploma -

Palo Verde High

Business Administration And Management

UNLV

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Shoman Washington