Shomari Alder
West Palm Beach,FL
Summary
Area Manager at Amazon Logistics with expertise in process improvement and employee training. Proven ability in conflict resolution and operational strategy, leading to enhanced team performance and goal achievement. Proficient in data analysis, fostering collaboration and driving productivity while ensuring compliance across diverse teams.
Overview
8
8
years of professional experience
Work History
Area Manager
Amazon logistics
West Palm Beach, FL
11.2020 - Current
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Implemented new processes and procedures tactfully and passionately.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Cultivated positive rapport with associates and team leadership.
- Resolved conflicts between employees or customers in a professional manner.
- Supervised employees, ensuring optimal productivity.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
Assistant Manager
Warehouse Labor Solutions
West Palm Beach, FL
04.2017 - 08.2020
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - Nursing Science
Keiser University
West Palm Beach, FLSkills
- Process improvement
- Employee training
- Performance evaluation
- Operational strategy
- Conflict resolution
- Team building
- Data analysis
- Decision-making
- Staff scheduling
Timeline
Area Manager
Amazon logistics
11.2020 - Current
Assistant Manager
Warehouse Labor Solutions
04.2017 - 08.2020
Some College (No Degree) - Nursing Science
Keiser University
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