Shomari Jones

Install POS equipment, train manager and staff on use of POS, and provide support/troubleshooting for when restaurant goes live. Troubleshooting includes network, software, and hardware needs.

• Helped keep inventory accurate by overseeing daily cycle counts.
• Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
• Verified accuracy of shipping and receiving documents and maintained records.
• Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Used forklifts and pallet jacks to relocate products.
• Kept warehouse stations and equipment in good working order in line with OSHA requirements.
• Loaded truck and properly secured items to prevent damage for deliveries.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Assisted with dining room set up prior to and after service period.
• Greeted customers warmly to provide exceptional customer service.
• Refilled drinks and condiments and restocked serving areas to minimize delays.
• Collaborated with other staff members to maintain high-level customer satisfaction.

• Kept employees operating productively and working on task to meet business and customer needs.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Trained and mentored new employees to maximize team performance.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Supervised employees and oversaw quality compliance with company standards for food and services.