Shon Burrage
Atlanta,GA
Summary
Administrative Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Results-oriented and proactive in addressing and resolving issues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CFO, Administrative Manager
Atlanta Flat Rate Movers LLC
Marietta, GA
11.2007 - Current
- Manage customer relations with goal of providing exceptional customer experiences
- Process payments for deposits and balances using 3rd-party merchant processing software. Issue credits as warranted
- Create and enforce policies regarding hiring, termination, attendance, conduct, wages, and incentives
- Enforce on-time shipment of household and commercial goods utilizing GPS tracking data
- Manage logistical challenges related to delivery such as weather-related emergencies and carrier, customer, and partner schedule changes while en route
- Draft budgets, monitor warehouse costs, and reduce expenses when possible
- Determine equipment needed for office and warehouse efficiency. Make purchases accordingly
- Oversee all written communication with customers, contractors, vendors, and regulatory agencies
- Implement and adjust advertising campaigns as needed
Education
Associate of Arts - Business
University of Phoenix
Phoenix, AZ2011
Skills
- R-Statistical Programming
- Structured Query Language (SQL)
- Spreadsheets
- Proficient in QuickBooks and MS Office
- Data Visualizations
- Detail oriented
- Excellent verbal and written communication skills
Accomplishments
- Co-founded and built a small-business with revenue that has grown consistently since its opening in 2007.
- Maintained an A+ rating with the Better Business Bureau since becoming accredited in 2009. (bbb.org/atlanta/business-reviews/movers/atlanta-flat-rate-movers-in-kennesaw-ga-27283471)
Certification
Google Data Analytics Professional Certificate
Coursera
December 2021
Timeline
CFO, Administrative Manager
Atlanta Flat Rate Movers LLC
11.2007 - Current
Associate of Arts - Business
University of Phoenix
Google Data Analytics Professional Certificate
Coursera
December 2021
Similar Profiles
Jaime PintadoJaime Pintado
Box Truck Driver at Flat Rate Movers IncBox Truck Driver at Flat Rate Movers Inc
Almog HakmonAlmog Hakmon
Owner at Flat Rate Demolition CorpOwner at Flat Rate Demolition Corp
Jason DeckerJason Decker
Manager at Atlanta Home MoversManager at Atlanta Home Movers