Shon Martin
Elizabeth,CO
Summary
Dynamic and results-driven employee, with a strong background in customer service. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in cash handling and food safety, consistently optimizing operations while maintaining a flexible schedule.
Personable and adaptable employee equipped with solid foundation in effective communication and organization. Knowledge and proficiency of customer service principles. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
1
1
year of professional experience
Work History
Cart Attendant
Sam's Club
Castle Rock, CO
12.2025 - 03.2026
- Collected and organized shopping carts to ensure store cleanliness and accessibility.
- Assisted customers with cart retrieval, enhancing overall shopping experience.
- Collaborated with team members to maintain efficient cart flow in parking lot.
- Monitored cart inventory levels to ensure adequate supply for customer needs.
- Implemented safety procedures while transporting carts across busy areas.
- Reported maintenance issues promptly to support facility upkeep and operations.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Associate
In-N-Out Burger
Elizabeth, CO
11.2024 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of work station, adhering to food safety standards.
- Assisted in food preparation, following recipes and guidelines to ensure quality products.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Truckhugger Trap Systems
Elbert, CO
11.2024 - 01.2025
- Collaborated with team members to achieve operation
- Learned company policies and procedures, contributing to a cohesive team environment.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
- Consistently lifted materials weighing as much as 100 pounds.
Education
High School Diploma -
CHEC-Independent School
Elizabeth, COSkills
- Customer service
- Cash handling
- Food safety
- Inventory management
- Food preparation
- Cleanliness standards
- Heavy lifting capability
- Attention to detail
- Workplace safety
- Flexible schedule
Accomplishments
- Resolved product issue through consumer testing.
- Achieved a compliment from customer for my kindness and thoughtfulness by helping them with their order with accuracy and efficiency.
Languages
English
Timeline
Cart Attendant
Sam's Club
12.2025 - 03.2026
Associate
In-N-Out Burger
11.2024 - 11.2025
Associate
Truckhugger Trap Systems
11.2024 - 01.2025
High School Diploma -
CHEC-Independent School