Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shon Scarberry

Moore,OK

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Chick-fil-A at The University of Oklahoma
03.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Custodian

University of Oklahoma
09.2024 - 03.2025
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Shift Supervisor

Dewey's Pizza
06.2022 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Fueler

Airport Terminal Services
02.2020 - 11.2020
  • Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance.
  • Complied with all federal, state, municipal and airport authority requirements to maintain safe working conditions.
  • Operated motorized fueling vehicles, including fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.

Psychiatric Administrative Assistant

INSynergy
03.2019 - 02.2020
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Monitored Physicians' work calendar and scheduled appointments, meetings and travel.

Computer Repair Agent

Geek Squad
10.2014 - 03.2019
  • Supplied end-user assistance for computer systems via remote and on-site support.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.

Education

Associate of Arts - Electronics Technology

Southwestern Illinois College
Belleville, IL
12.2021

Associate of Arts - Diversified Studies

Oklahoma City Community College
Oklahoma City, OK
05.2017

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Conflict resolution

Timeline

Assistant Manager

Chick-fil-A at The University of Oklahoma
03.2025 - Current

Custodian

University of Oklahoma
09.2024 - 03.2025

Shift Supervisor

Dewey's Pizza
06.2022 - 08.2024

Fueler

Airport Terminal Services
02.2020 - 11.2020

Psychiatric Administrative Assistant

INSynergy
03.2019 - 02.2020

Computer Repair Agent

Geek Squad
10.2014 - 03.2019

Associate of Arts - Electronics Technology

Southwestern Illinois College

Associate of Arts - Diversified Studies

Oklahoma City Community College

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