Shon Simpson
Saint Louis,MO
Summary
Adept at enhancing patient outcomes through expert clinical documentation and compassionate care, my tenure at SSM Health St. Mary's Hospital honed my skills in HIPAA compliance and patient assessments. Leveraging medical terminology knowledge and a patient-focused approach, I've significantly contributed to improving healthcare delivery and patient satisfaction.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified & Registered Medical Assistant II
SSM Health St. Mary's Hospital
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Assisted in procedures ordered by clinical providers
- Administered maintenance injections & vaccines
- Ensured medical supplies and are compliant and current.
- Arranged and organized procedures
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Documented vital signs and health history for patients in clinic and hospital environments.
Lead Clinical Medical Assistant
Barnes Jewish Hospital I
10.2020 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
Chesterfield Internal Medicine
02.2018 - 07.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Certification Program - Medical Assisting
St. Louis Community College
Saint Louis, MO02.2018
Skills
- Medical Terminology
- Immunization Administration
- HIPAA Compliance
- Laboratory Specimen Collection
- Clinical Documentation
- Anatomy and Physiology Knowledge
- Phlebotomy Techniques
- Patient Scheduling
- Minor Surgical Assistance
- Medication Administration
- Preventive Healthcare Measures
- Patient Assessments
- Medical Equipment Operation
- Insurance Verification
- Vital Sign Monitoring
- Diagnostic Testing Assistance
- Inventory Management
- Medical Records Management
- Privacy and confidentiality
- Medical Office Procedures
- Medical Coding
- Needs assessments
- Healthcare billing
- Regulatory Compliance
- Medical Billing
- Patient Care Coordination
- Emergency Response Preparedness
- Compassionate
- Medical terminology knowledge
- Customer Service
- Sterile technique
- Maintaining confidentiality
- Lab equipment calibration
- Professional Bedside Manner
- Vital signs monitoring
- Reliable team player
- Specimens collection and processing
- Electronic Medical Records
- EMR / EHR
- Simple dressings
- Direct Patient Care
- Procedure Assistance
- Phlebotomy
- CPR
- Compassionate caregiver
- Patient Management
- Appointment Setting
- Electronic Health Records
- Trustworthy companion
- Diagnostic Procedures
- Sterilization techniques
- Inventory and supply management
- Adaptable
- Payment Collection
- Orthopedic splints
- Patient Flow Management
- Data Entry
- Medical office administration
- Lab Equipment Operation
- Medical billing and coding
- OB/GYN procedures
- Patient-focused care
- Account Management
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Case Management
- Indirect Patient Care
- First Aid
- Complex Problem-Solving
- Fluent in [Languages]
- Medical terminology in [Languages]
- Laboratory maintenance
- Equipment Sterilization
- Patient Relations
- Antigen testing
- Monitoring patient progress
- Valid [State] driver's license
- Emergency Room Procedures
- Medical Office Management
- Therapeutic procedures
- Patient oral care
- Family Education
- Medical Transcription
- [Type] coding
- Customer Relationship Management (CRM)
- Respiratory therapy functions
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Supervised team of 4 staff members.
- Collaborated with team of 8 in the development of ground breaking Employee Health Clinici.
Certification
CCMA
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified & Registered Medical Assistant II
SSM Health St. Mary's Hospital
04.2023 - Current
Lead Clinical Medical Assistant
Barnes Jewish Hospital I
10.2020 - 01.2022
Medical Assistant
Chesterfield Internal Medicine
02.2018 - 07.2020
Certification Program - Medical Assisting
St. Louis Community College
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