Shona Gardner

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Allowed for ample outdoor discovery time in schedule each day.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Applied play-based strategies to provide diverse approaches to learning.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Promoted sensory development by providing access to different textures.
• Promoted physical, academic and social development by implementing diverse classroom and outside activities.
• Fostered reasoning and problem solving through active exploration games and activities.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Instructed children in health and personal habits, such as eating, resting and toileting.
• Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
• Developed age-appropriate activities and programs for children 16 months to 24 months old.
• Monitored students' academic, social and emotional progress and recorded in individual files.
• Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
• Allowed for ample outdoor recreation time to support physical development.
• Implemented curriculum to enhance classes with learning-focused activities.
• Continually kept abreast of toy and child-related recalls and safety warnings.

• Suggested treatments and styles to suit customer appearance and fashion choices.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Permed, relaxed and bleached hair for customers daily.
• Mixed pigments and used proper techniques to achieve desired color.
• Distributed business cards outside of salon to generate new business.
• Educated customers on products to maximize benefits.
• Determined appropriate hair treatments based on conditions and textures.
• Escorted guests to and from treatment rooms for specialty salon services.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Recorded notes for future reference about customer preferences and services delivered.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Serviced high-profile clients with intricate coloring and highlighting techniques.
• Designed individualized plans to assist customers in healing damaged or dry hair.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Processed payments, entering sales in register for prompt customer service.

• Facilitated on-site activities, support groups and outings for clients.
• Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
• Taught clients how to complete basic household chores and prepare food.
• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Searched resident belongings prior to and during stays.
• Conducted client rounds to check on residents.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Performed client intake procedures according to internal standards for new admissions.
• Prepared and submitted daily reports to management.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Charted on each patient daily.
• Counseled and mentored clients on substance use and life choices.
• Assisted and counseled 10-15 patients daily.
• Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
• Treated clients and families with respect and dignity.

• Maintained and shouldered fiscal responsibility For PTA
• Raised money and Organized fundraisers to raise money for schools needs
• volunteered my time in classrooms with behaviorally challenged children and also in the library for the book fair And the Santa Shop.
• Led a team of volunteers
• Managed teams of volunteers focused on improving our schools needs .
• Helped with Dismissal procedures when available loading children on to the bus. volunteered in the cafeteria at lunchtime and helped in the evenings with babysitting for parents night out

• Scheduled employees to maintain adequate coverage during business hours.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Conferred with customers to assess requirements and recommend specific services.
• Organized promotions to boost [Product or Service] sales, achieving [Number]% growth in revenue over [Timeframe].
• Managed cash flow, business transactions, banking and accounting processes.
• Recruited, trained and supervised by [Number] employees in [Timeframe].
• Coached and trained employees to optimize performance and achieve demanding business objectives.
• Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
• Established long-term client relationships, increasing sales [Number]% while developing additional opportunities through networking and referrals.
• Achieved personal sales goals by upselling products to meet individual needs.
• Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
• Provided staff coaching, mentoring and consultation to enhance performance and professional development.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Grew repeat client base by [Number]% through effective marketing and customer service.
• Utilized social media accounts and strategic marketing initiatives to promote business and build revenue by [Number]%.
• Devised processes to boost long-term business success and increase profit levels.
• Worked to continuously increase salon business through effective sales, service and operations policies.
• Maintained organization of salon and cleanliness of each station through [Action] and [Action].
• Maintained excellent customer service standards to win customer loyalty and retention and build customer base by [Number]%.
• Controlled inventory by tracking expenses, purchases and shelf stock.
• Answered over [Number] phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
• Maintained general appointment calendar and set shift schedules.
• Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Cross-sold and up-sold new haircare products, increasing earnings [Number]% per [Timeframe].
• Met with customers to discuss upcoming events and style requirements.
• Oversaw salon employee performance, facility cleanliness and sales.
• Recorded weekly supply and inventory needs and made regular orders worth $[Amount].
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
• Handled employee scheduling and coverage needs during business hours.
• Promoted business through marketing initiatives and use of social media.
• Networked at various industry events to promote business.
• Directed marketing initiatives that increased business by [Number]%.
• Consistently received positive feedback from guests on performance reviews.
• Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Removed outdated policies and modernized structure.

• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Arranged corporate and office conferences for company employees and guests.
• Sourced vendors for special project needs and negotiated contracts.
• Oversaw quality control and productivity rates to increase revenue and production times.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Maintained computer and physical filing systems.
• Evaluated employee records and productivity to complete employee evaluations.
• Prepared meeting materials and took clear notes to distribute to stakeholders.
• Developed standard operating procedures for all administrative employees.
• Maintained CRM database with customer updates and report generation.
• Managed office operations while scheduling appointments for department managers.

Stayed at home to raise my children and run my household.

I was pto President so I was involved in their school from Kindergarten until they went to Middle school. As PTO President I was responsible for running and organizing fund raisers, running and organizing school events along with the principal and teachers. I was very involve.

• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Scheduled employees to maintain adequate coverage during business hours.
• Removed outdated policies and modernized structure.
• Oversaw salon employee performance, facility cleanliness and sales.
• Controlled inventory by tracking expenses, purchases and shelf stock.
• Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
• Answered over [Number] phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
• Handled employee scheduling and coverage needs during business hours.
• Consistently received positive feedback from guests on performance reviews.
• Recorded weekly supply and inventory needs and made regular orders worth $[Amount].
• Devised processes to boost long-term business success and increase profit levels.
• Conferred with customers to assess requirements and recommend specific services.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Maintained excellent customer service standards to win customer loyalty and retention and build customer base by [Number]%.
• Maintained organization of salon and cleanliness of each station through [Action] and [Action].
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Managed cash flow, business transactions, banking and accounting processes.
• Grew repeat client base by [Number]% through effective marketing and customer service.
• Cross-sold and up-sold new haircare products, increasing earnings [Number]% per [Timeframe].
• Sourced high-quality and trending hair care products for salon through [Action] and [Action].
• Utilized social media accounts and strategic marketing initiatives to promote business and build revenue by [Number]%.
• Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
• Met with customers to discuss upcoming events and style requirements.
• Directed marketing initiatives that increased business by [Number]%.
• Maintained general appointment calendar and set shift schedules.
• Recruited, trained and supervised by [Number] employees in [Timeframe].
• Networked at various industry events to promote business.
• Organized promotions to boost [Product or Service] sales, achieving [Number]% growth in revenue over [Timeframe].
• Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
• Coached and trained employees to optimize performance and achieve demanding business objectives.
• Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
• Established long-term client relationships, increasing sales [Number]% while developing additional opportunities through networking and referrals.
• Worked to continuously increase salon business through effective sales, service and operations policies.
• Promoted business through marketing initiatives and use of social media.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Provided staff coaching, mentoring and consultation to enhance performance and professional development.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Achieved personal sales goals by upselling products to meet individual needs.
• Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
• Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.

• Suggested treatments and styles to suit customer appearance and fashion choices.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Permed, relaxed and bleached hair for customers daily.
• Mixed pigments and used proper techniques to achieve desired color.
• Distributed business cards outside of salon to generate new business.
• Educated customers on products to maximize benefits.
• Determined appropriate hair treatments based on conditions and textures.
• Escorted guests to and from treatment rooms for specialty salon services.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Recorded notes for future reference about customer preferences and services delivered.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Serviced high-profile clients with intricate coloring and highlighting techniques.
• Designed individualized plans to assist customers in healing damaged or dry hair.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Organized sales area and work station to showcase products and boost sales.
• Counted and documented opening and closing cash amounts daily.
• Processed payments, entering sales in register for prompt customer service.
• Resolved guest complaints about service or style.

• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Created and implemented diverse educational strategies to boost development.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Kept children's areas neat and clean.
• Shopped for supplies, food and clothes for children and family members.
• Kept notes of behavior issues, food served and medications administered to children.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Planned and guided age-appropriate tasks like reading, arts and crafts.
• Met with parents about daily activities, positive developments and issues.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Assisted with housework such as laundry and cooking.
• Taught children to organize toys, wash hands and share by leading by example.
• Monitored entrances and exits to maintain safety and organized environments.
• Regularly traveled with family to help with vacation activities and childcare.
• Assisted with light housekeeping duties as well as running errands.
• Supervised children on playground to help develop physical and social skills.
• Engaged with children on individual basis to build positive relationships.
• Promoted language development skills through reading and storytelling.
• Supervised children engaged in physical activity, learning and social skills with peers.
• Developed games and activities using arts and crafts to support learning and verbal skills.
• Worked with parents to develop and implement discipline programs to promote positive behavior.
• Provided developmentally appropriate activities for children.
• Identified warning signs of emotional and developmental problems in children.
• Established and maintained safe play environment for children.
• Organized activities that enhanced children's physical, emotional and social well-being.
• Monitored children's play activities to verify safety.
• Encouraged children to be understanding and patient with others.
• Stayed current on toy and child-related recalls and safety warnings.

• Suggested treatments and styles to suit customer appearance and fashion choices.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Permed, relaxed and bleached hair for customers daily.
• Mixed pigments and used proper techniques to achieve desired color.
• Distributed business cards outside of salon to generate new business.
• Educated customers on products to maximize benefits.
• Determined appropriate hair treatments based on conditions and textures.
• Escorted guests to and from treatment rooms for specialty salon services.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Recorded notes for future reference about customer preferences and services delivered.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Serviced high-profile clients with intricate coloring and highlighting techniques.
• Designed individualized plans to assist customers in healing damaged or dry hair.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Organized sales area and work station to showcase products and boost sales.
• Counted and documented opening and closing cash amounts daily.
• Processed payments, entering sales in register for prompt customer service.
• Resolved guest complaints about service or style.

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Organized sales area and work station to showcase products and boost sales.
• Trimmed, cut and shaped hair and hairpieces based on customer preference.
• Designed individualized plans to assist customers in healing damaged or dry hair.
• Processed payments, entering sales in register for prompt customer service.
• Educated customers on products to maximize benefits.
• Distributed business cards outside of salon to generate new business.
• Mixed pigments and used proper techniques to achieve desired color.
• Resolved guest complaints about service or style.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Completed in-home services for elderly clients unable to travel to salon.
• Recorded notes for future reference about customer preferences and services delivered.
• Serviced high-profile clients with intricate coloring and highlighting techniques.
• Escorted guests to and from treatment rooms for specialty salon services.
• Determined appropriate hair treatments based on conditions and textures.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Permed, relaxed and bleached hair for customers daily.
• Counted and documented opening and closing cash amounts daily.