Hi, I’m
Shona Via
Pine Bluff,AR
Summary
Over 20+ years' experience as an Administrative Office and Support Professional, Management, and Customer Service. Highly motivated to continually to improve skills and knowledge to attain opportunities for professional growth.
Overview
22
years of professional experience
Work History
Robinson, Zakrzewski & Taylor, P.APine Bluff
Paralegal / Legal Assistant
01.2020 - Current
Job overview
- Proficient legal terminology, court rules, procedures, HIPPA and Attorney Client Confidentiality
- Accounts Receivable / Payable
- Ability to work independently or as a team member.
- Enhanced case efficiency by organizing, maintaining legal documents, files, and correspondence.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Conducted detailed client intakes and entered information into company database.
Southeast Arkansas Behavioral Healthcare SystemsPine Bluff, AR
Admissions Specialist
09.2016 - 08.2020
Job overview
- Verification of Insurance, Medicaid, Medicare
- Court Orders, Parole and Probation Reports
- HIPPA, Patient Reporting, Logging, Advocate and Compliance
- Obtained contact information for accurate data addressing inquires concerns via phone, email or in person.
- Clerical support administration and admissions
- Provided training departmental process.
- Performed filing, billing and routing messages to appropriate people for office of 30.
Sissy's Log CabinPine Bluff, AR
Inventory Control Coordinator /Office Support Professional
06.2006 - 01.2016
Job overview
- Completed daily, monthly inventory by physical counts and advanced RFID scanning. Reported discrepancies to management.
- Assisted in yearly development of Christmas Sales Catalog.
- Developed materials to educate staff on proper inventory management techniques.
American Sheet Metal Works, Inc.Pine Bluff, AR
Administrative Office Management
01.2002 - 05.2006
Job overview
- Maintained strict confidentiality of sensitive information.
- Appointment scheduling, itinerary coordination for clients and personnel.
- Prepared monthly, quarterly, annual financial statements, invoices and payroll
- Monitored inventory office supplies, heating and air units, sheet metal
- Updated reports, managed accounts, and generated reports for company database.
Education
Collections Certification Prep SchoolLittle Rock, AR
from Collections
11.1993
Star City High SchoolStar City, AR
High School Diploma
01.1989
Skills
- Customer Service, Adaptability and Flexibility
- Organizational, Multitasking and Telemarketing
- Client and Personnel Relations and Support
- EHR Software, Video interviews (Telehealth)
- Benefits Verification and Payment Processing,
- Sales, Financial Aid and Medical Admissions
- Human Resources Management (HRM)
Accomplishments
- Office Employee of the Year 2006 /2009
- AJA {Arkansas Jewelers Association} 2011 Designer of the Winning Craftsman Award
- AJA {Arkansas Jewelers Association} 2009 Designer Award Winner
Timeline
Paralegal / Legal Assistant
Robinson, Zakrzewski & Taylor, P.A
01.2020 - Current
Admissions Specialist
Southeast Arkansas Behavioral Healthcare Systems
09.2016 - 08.2020
Inventory Control Coordinator /Office Support Professional
Sissy's Log Cabin
06.2006 - 01.2016
Administrative Office Management
American Sheet Metal Works, Inc.
01.2002 - 05.2006
Collections Certification Prep School
from Collections
Star City High School
High School Diploma