Shonah Scott
Huntsville,US
Summary
Dedicated Instructional Assistant with experience in curriculum development and student support. Skilled in lesson planning and fostering positive learning environments, enhancing student engagement and academic performance. Proven ability to collaborate effectively with educators and families, contributing to a supportive educational culture. Resourceful in addressing diverse student needs while maintaining efficient classroom operations.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Instructional Assistant
Huntsville ISD
Huntsville, Texas
08.2025 - Current
- Supported individualized student learning by providing targeted academic assistance.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Delivered instruction individually or in small groups with support from instructor.
- Monitored student progress and provided feedback to teachers regarding student achievement.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Collaborated with teachers to develop engaging lesson plans and instructional materials tailored to student needs.
- Assisted teachers in creating lesson plans and modifying curriculum.
- Supported teachers by providing effective classroom assistance during planned instruction and individual lessons.
- Coordinated and facilitated classroom activities that increased student engagement and participation.
- Monitored student behavior and provided guidance to maintain a positive learning environment.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Maintained student records and documentation for assessment purposes.
- Communicated with parents to discuss student progress and address concerns.
- Participated in professional development workshops to enhance instructional strategies.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Collaborated with staff to implement educational programs and initiatives effectively.
- Collaborated with other staff members to ensure that all students had access to a quality educational program.
- Distributed classroom supplies, including pencils, paper, and art materials, to support student activities.
Front Desk Agent
Hampton By Hilton
Huntsville, Texas
10.2024 - 08.2026
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Resolved guest inquiries and issues promptly, enhancing guest satisfaction.
- Answered phones, responded to inquiries, and took messages.
- Trained new front desk staff on procedures and customer service standards, fostering a knowledgeable team.
- Processed payments accurately, ensuring smooth transactions and maintaining financial integrity.
- Managed cash drawer responsibly throughout shift.
- Inputted guest information into computer system accurately and securely.
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
- Verified customer credit to establish payment method for accommodations.
- Issued room keys and escort instructions to bellhops.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Posted incidental charges to ledgers, manually or by using computers.
- Arranged tours, taxis or restaurant reservations for customers.
Pt Lead Key
Dollar General Store
Huntsville, Texas
10.2023 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Laundry manager III
Texas Department of criminal justice
Huntsville, US
11.2020 - 11.2023
- Laundry manager III oversees offenders washing and drying white clothes as well as the uniform for the officers.
- Also inventory, count, training offenders, processing orders, count balance, end of the month balances, and reports.
- Work with Microsoft.
Craft Shop Officer
Texas Department of criminal justice
Huntsville, US
12.2012 - 11.2020
- Craft shop officers oversee offender while the make craft item's belts, pictures, wood items, jewelry, pens, whatever the customers wants they will make.
- Order for the offender, inventory, packaging and shipping, out orders, security, balance out each offender count, shake down incoming and outgoing packages, placing orders into each offender’s account in Microsoft.
Correctional Officer
Texas Department of Criminal Justice
Huntsville, US
04.2009 - 12.2012
- Correctional officers oversee offender in the housing area, security checks, count shake down, filling out paperwork, making sure all agencies’ policy are being followed.
- Working in different areas takes calls, passing out keys, radio for staff.
Correctional Officer
Texas Department of criminal justice
Dayton, US
02.2007 - 04.2009
- Correctional officer, oversee offender in the housing area, count, shake down, security checks, making sure all policies are being followed, transporting offender if need to be, intake of offender, disciplinary if the offenders didn’t follow the policy.
Provider
Home Healthcare
Cleveland, US
03.2007 - 06.2007
- Providers check on the client’s needs, cleaning up, feeding, given the client a bath, taken the client to the store or doctor appointment.
- Helping them where it’s needed.
Front Desk Clerk
Maternal Family Clinic
Woodlands, US
08.2006 - 11.2006
- Front desk clerks answer the phones, answer questions for patients, take payment from patients, call patients for appointments, schedule payment plans for patients, calling insurance agents, reschedule appointments, filing paperwork, checking inpatients and checking out patients.
Custodian
Little Cypress Mauriceville ISD
Orange, US
07.2005 - 08.2006
- Custodial cleaning up where needed to be sweeping up the area that was a sign to the custodial, stripping floors, waxing floors, buffing the floors, working overtime when needed.
Custodian
Livingston ISD
Livingston, US
12.2002 - 07.2005
- Custodial cleaning the assigned area, stripping floors, waxing floors, buffing floors, cleaning and sanitizing all area's.
Cashier
Whataburger
Euless, US
09.2002 - 12.2002
- Cashier taking customers’ orders, fulfilling customer orders, restocking the front counter, cleaning the lobby and restroom.
Cashier
Granny's Restaurant
Euless, US
08.2002 - 11.2002
- Cashier taking customers’ orders, fulfilling the orders, stack in the front counters, refilling the soda machines, refilling the salad bar, cleaning the lobby and cleaning the restroom, restocking.
Teacher
All God's Children Daycare
Livingston, US
06.2001 - 07.2002
- Teaching a smaller age group, oversee the youth in the learn the alphabet, numbers, colors shapes sizes, nap time, lunch time, recess, cleaning up, assisting other classes, infant’s classes.
Education
High School Diploma - Education
Goodrich ISD
Goodrich, Texas05-2001
Networking graphic design -
Westwood Technical College
Euless, TexasSkills
- Lesson design
- Student evaluation
- Classroom supervision
- Special education assistance
- Curriculum development
- Instructional methods
- Instructional presentation
- Behavior tracking
- Provider coordination
- Team collaboration
- Schedule management
- Customer service
- Dispute resolution
- Record accuracy
- Microsoft
- Inventory
- Account reconciliation
- Clear communication
- Relationship development
- Career development
Certification
See attachments
Personal Information
Age: 44
Timeline
Instructional Assistant
Huntsville ISD
08.2025 - Current
Front Desk Agent
Hampton By Hilton
10.2024 - 08.2026
Pt Lead Key
Dollar General Store
10.2023 - 10.2024
Laundry manager III
Texas Department of criminal justice
11.2020 - 11.2023
Craft Shop Officer
Texas Department of criminal justice
12.2012 - 11.2020
Correctional Officer
Texas Department of Criminal Justice
04.2009 - 12.2012
Provider
Home Healthcare
03.2007 - 06.2007
Correctional Officer
Texas Department of criminal justice
02.2007 - 04.2009
Front Desk Clerk
Maternal Family Clinic
08.2006 - 11.2006
Custodian
Little Cypress Mauriceville ISD
07.2005 - 08.2006
Custodian
Livingston ISD
12.2002 - 07.2005
Cashier
Whataburger
09.2002 - 12.2002
Cashier
Granny's Restaurant
08.2002 - 11.2002
Teacher
All God's Children Daycare
06.2001 - 07.2002
High School Diploma - Education
Goodrich ISD
Networking graphic design -
Westwood Technical College