To be a part of dedicated and determined team, where my talent and clinical skills can be fully utilized and I can prove myself as an asset for the organization.
Acquainted with medical terms and infection control.
Knowledge of age specific developmental factors.
Overview
26
26
years of professional experience
Work History
Hospice Aide
Gentiva Hospice
07.2022 - Current
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
Comforted family members, offered attentive listening and high level of emotional support.
Positioned patients to provide comfort and promote better body alignment.
Substitute Teacher
Clinton City Schools
08.1998 - 08.2018
Filled in for absent teachers in emergency and on short and medium term assignments
Followed teaching programs set by regular teachers and prepared outlines when necessary
Liaised effectively with colleagues in team teaching assignments
Integrated lessons into long-term curriculum plan to ensure continuity of education objectives
Set and corrected homework assignments and projects
Employed materials and techniques of regular teacher where available
Fostered safe, positive and supportive learning environment
Ensured good order and behavior in and out of class
Maintained attendance and achievement records in accordance with school policy
Completed appropriate report forms for subject teachers / academic supervisors
Respected confidentiality of personal information
Adhered to non-discriminatory policies and guidelines
Participated in general school duties as requested.
Security Guard
US Security
09.2015 - 11.2017
Watches for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required
Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive
Patrols assigned area on foot, on bicycle, or in motor vehicle, as assigned, to ensure personal, building, and equipment security
Examines doors, windows, and gates to ensure security; uses client keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities
Prepares routine, standardized reports
Provides escorts as necessary
Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
May provide specialized security in complex operational areas, requiring specific knowledge of the operating environment
Performs periodic checks of emergency call boxes and/or street lights to ensure proper functioning; reports all malfunctioning as required.
Seasonal Position
Amazon
09.2014 - 01.2015
Empathize with and prioritize every customer's needs with respect and patience while showing ownership and upholding company values
Resolved conflicts, determined customer needs, set appropriate expectations, and provided appropriate solutions for the customer
Researched customer accounts and orders stored on the legacy system
Communicated clearly and concisely with both external customers and coworkers
Documented customer account activities thoroughly and concisely
Clearly understood and responded appropriately to the issues that customers presented
Consistently composed a grammatically correct, concise, and accurate written response to customer issues via online chat and email
Gained experience working with customers from different ethnicities
Approached problems logically and with good judgment to ensure the appropriate customer outcome
Made appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritized work time to ensure efficiency
Fluent in Windows Operating Systems and Microsoft Outlook
Accustomed to using multiple browsers, multiple tabs and window navigation, and instant messenger tools.
Certified Nursing Assistant
Whites Alternative Service Inc.
07.2011 - 01.2014
Take care of patient's personal needs at patients home
Personal needs include giving baths, dressing, and feeding
Run errands, and do laundry
Record vital signs, pulse and blood sugar
Assist in medication distribution by reminding patient of Meds
Assure Safety of patients.
Certified Nursing Assistant
Wayne Memorial Hospital
07.2011 - 03.2012
Learned to move the bedridden patients
Assisted patients in bathing, feeding, dressing and grooming
Measured vital signs
Administered medications
Reported patient's condition to the doctor
Handled medical equipment's.
Bus Driver and Substitute Teacher
Clinton City Schools
08.2002 - 08.2010
Maintained an up to date and accurate transportation log, arrived on time in appropriate attire
Developed an emergency evacuation plan and practice monthly with any class that may ride the bus
Ensured the rules of behavior for children while on the bus were followed
Conducted the daily check of the bus, general maintenance, and fueling the bus
Comply with federally mandated universal precautions and infection control guidelines and procedures
Created procedures for caring for an injured or ill child while on the bus
Maintained an up to date and accurate transportation log, arrived on time in appropriate attire
Ensured a bus clean and free of trash, checked daily for items left on bus by children
Relayed any problems or issues that arise with children on the bus to teachers and parents
Stayed on schedule as close as possible when dropping off and picking up children from public school and on field trips.
Education
Class B License with S and P endorsements -
Unknown
Associate Degree In Early Childhood -
Ashford University
03.2013
Medical terminology -
Unknown
01.2010
Medical Coding and Billing certificate -
Unknown
01.2010
Certified Nursing Assistant course -
Sampson Community College
01.1998
Clinton City School and County Bus Driving Class -
Unknown
01.1998
Teacher Assistant 30 hour course -
Sampson Community College
01.1998
Diploma in high school -
Union High School
01.1992
Skills
Keen learner
Excellent interaction skills
Reporting and documentation skills
Good clinical skills
Patient care and monitoring
Medication administration
Patient advocacy and care
Knowledge of fundamentals of computer
Proficient in Word, Excel and Powerpoint
Proficiency in reading, writing and speaking English and Spanish
References
Winifred Murphy, Mayor of Garland NC, 910-529-4141
Bobby Ashford, Co Worker at Clinton City School, 910-990-6465
Pam Simpson, Co worker at Wayne Memorial Hospital, 910-305-0033
Terrace Miller, CO worker at Clinton City Schools, 910-592-3132
Sheila Henry, Co worker at Clinton City Schools, 910-429-1960
Timeline
Hospice Aide
Gentiva Hospice
07.2022 - Current
Security Guard
US Security
09.2015 - 11.2017
Seasonal Position
Amazon
09.2014 - 01.2015
Certified Nursing Assistant
Whites Alternative Service Inc.
07.2011 - 01.2014
Certified Nursing Assistant
Wayne Memorial Hospital
07.2011 - 03.2012
Bus Driver and Substitute Teacher
Clinton City Schools
08.2002 - 08.2010
Substitute Teacher
Clinton City Schools
08.1998 - 08.2018
Class B License with S and P endorsements -
Unknown
Associate Degree In Early Childhood -
Ashford University
Medical terminology -
Unknown
Medical Coding and Billing certificate -
Unknown
Certified Nursing Assistant course -
Sampson Community College
Clinton City School and County Bus Driving Class -