Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
References
Timeline
Generic

Shonda Chestnut

Myrtle Beach,United States

Summary

Dynamic leader with extensive experience at Truist, excelling in wholesale lending. Proven track record in project management and process improvement, driving procedure, systems, compliance and risk assessment initiatives. Adept at fostering stakeholder engagement and mentoring teams, delivering innovative solutions that enhance operational efficiency and achieve strategic goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

SVP, Wholesale Credit Delivery Project Manager

Truist
Myrtle Beach, United States
01.2021 - Current
  • Coordinated cross-functional teams to drive project execution and stakeholder engagement.
  • Drove alignment among business, technology, and risk partners to enhance end-user experience.
  • Ensured compliance with applicable laws, regulations, policies, and procedures.
  • Developed new policies and procedures to increase efficiency in all departments.
  • Evaluated current systems and processes to identify opportunities for streamlining operations.
  • Managed multiple projects with competing deadlines simultaneously.
  • Coordinated resources across multiple teams as needed for successful completion of projects.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Built trusted relationships with internal teams to facilitate successful project delivery.
  • Led strategy meetings to ensure effective execution of projects.
  • Provided subject matter expertise for credit, regulatory, and technology initiatives.
  • Trained and mentored analysts to achieve accurate and timely project completion.
  • Developed and delivered comprehensive training programs for various projects.

SVP, Portfolio Manager Team Leader

Truist
Myrtle Beach, United States
01.2011 - 01.2021
  • Led a team of 15 portfolio managers throughout South Carolina to achieve underwriting and risk management excellence.
  • Monitored and evaluated performance of portfolio managers for continuous improvement.
  • Reviewed underwriting decisions to ensure adherence to company policies and procedures.
  • Identified and addressed underwriting exceptions to mitigate risk.
  • Conducted training sessions for underwriters on products, policies, and procedures.
  • Ensured compliance with lending policies and regulations.
  • Maintained up-to-date knowledge of industry trends and best practices in underwriting processes.

VP, Commercial Portfolio Manager

Truist Bank
Myrtle Beach, SC
07.2009 - 12.2010
  • Evaluated applicant financial and credit status to assess loan feasibility based on assets and risk.
  • Reviewed financial documents for accuracy and completeness throughout underwriting process.
  • Recommended loan terms following comprehensive risk assessment and compliance regulations.
  • Provided training and mentorship to junior underwriters on best practices and policies.
  • Reviewed loan documents to verify completeness and accuracy according to loan approval terms and applicable policies.
  • Monitored lending regulations, industry trends, and market rates to stay informed.
  • Managed problem loans by developing effective resolution strategies.

Various Other Roles

Truist Bank (fka BB&T and Coastal Federal Bank)
Myrtle Beach, SC
08.1996 - 07.2009
  • 2006-2007 Commercial Loan Officer
  • 2004-2006 Senior Banking Leader
  • 2000-2004 Branch Manager/Senior Branch Manager
  • 1997-2000 Associate Dean of Coastal Federal University
  • 1996-1997 Teller

Education

Bachelor of Arts - History And English

Coastal Carolina University
Conway, SC
08-1996

Skills

  • Wholesale credit and underwriting
  • Leadership
  • Project management
  • Process improvement
  • Regulatory compliance
  • Risk assessment
  • Stakeholder engagement
  • Cross-functional collaboration
  • Training and mentorship

Certification

Risk Management Association Credit Risk Certified

Accomplishments

2024 Purpose to Performance Award Winner

Software

Microsoft Office, nCino, Salesforce, AFSVision, PowerPoint, Visio, SharePoint

References

References available upon request.

Timeline

SVP, Wholesale Credit Delivery Project Manager

Truist
01.2021 - Current

SVP, Portfolio Manager Team Leader

Truist
01.2011 - 01.2021

VP, Commercial Portfolio Manager

Truist Bank
07.2009 - 12.2010

Various Other Roles

Truist Bank (fka BB&T and Coastal Federal Bank)
08.1996 - 07.2009

Bachelor of Arts - History And English

Coastal Carolina University

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