Timeline
Work History
Overview
Education
Skills
Summary
Generic

Shonda Dunn

Customer service
Houston,Tx

Timeline

Customer service/Custodial Worker

Block by block
2020.Mar - Current

Safety Flagler trains/ safety guidenance

Lane Staffing
Mar.2019 - Mar.2020

GED -

Wyndham
2012 - 2013

Work History

Customer service/Custodial Worker

Block by block
Houston, Texas
2020.Mar - Current
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Moved furniture for cleaning and set up for special events.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept building spaces premises clean inside and outside.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Checked in and stocked inventory throughout facility.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Safety Flagler trains/ safety guidenance

Lane Staffing
Houston, Tx
Mar.2019 - Mar.2020
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Ran errands and provided general office support in a professional environment.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Education

GED -

Wyndham
Huntsville, TX
2012 - 2013

Skills

  • Customer Service
  • HAZMAT Knowledge
  • Employee Training
  • Emptying Trash
  • Washing Windows
  • Work Orders
  • Electric Clippers
  • Snow Removal
  • Chemical Cleaners
  • Proper Machine Usage
  • Supply Replenishment
  • Reading Comprehension
  • Minor Repairs
  • Guest Satisfaction
  • Event Support
  • Waste and Recycling Management
  • Spill Cleanup
  • Damage Reporting
  • Daily Progress Reports
  • Team Collaboration
  • Safe Work Methods
  • Excellent Communication Skills
  • Grounds Security
  • Communication and Interpersonal Skills
  • Active Listening
  • Providing Feedback
  • Customer Needs Assessments
  • Hand and Power Tool Operation
  • Laundry Services
  • Painting

Summary

  • Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability.
  • Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.
  • Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
  • Structured [Job Title] enthusiastically completes cleaning tasks and offers skills in light maintenance. Multitasking and attentive individual willing to work any available shift. Excellent team worker who cooperates to complete large jobs quickly.

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Shonda DunnCustomer service