Shonda Echols
Rochester,MI
Summary
An energetic student with professional experience through internships, vocational school, and club memberships at Detroit High School. Driven to motivate and excite students to reach optimum performance. Natural leader and complex problem solver. Proficient in best practices, and interview trends, and developed skills as a peer mentor for 2 years and Career Ambassador for 1 year, leading to a promotion to Program Coordinator. A talented leader with an analytical approach to business planning and day-to-day problem-solving. Plan to pursue a Master of Organizational Leadership for advanced leadership and organizational analysis skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Career Ambassador Program Coordinator
Career and Life Design Center
Current
- Manage a team of 8 students at the Career and Life Design Center, leading to an increase in office productivity and fostering a positive work environment
- Supervise and mentor a team of 8 students across various office stations, increasing customer satisfaction in the Career Studio
- Conducted performance evaluations and provided constructive feedback to students, resulting in an improvement in overall productivity
- Promoting and executing events, by coordinating with professional, student organizations, and advisor offices which enhances students’ professional skills and networking opportunities
Career Ambassador
Career and Life Design Center
08.2021 - 12.2023
- Mentored and guided OU students in enhancing their resumes and cover letters, increasing interview callbacks and hiring
- Facilitated workshops and provided personalized coaching to students, fostering a supportive environment that boosted confidence and job search skills
- Presented effectively both verbally and written to coach students which created a safe space/added to their networking skills and knowledge for job navigation
Intern
Rocket Companies
06.2023 - 08.2023
- Managed administration tasks within Training and Development to enhance company operations and efficiency
- Arranged events, conducted meetings, and captured comprehensive notes which were sent out to higher-ups
- Delivered impactful presentations to six leadership teams, to increase intern engagement and company growth
CMI Peer Mentor
Center For Multicultural Initiatives
08.2021 - 01.2023
- Mentored first-year and second-year college students by discussing academics and personal life
- Met weekly or biweekly with students to promote having a solid foundation and a smooth transition from high school to college
- Supported 7 student through challenges and imposter syndrome in the semester, by having students create SMART goal to effectively overcome these roadblocks
Education
Bachelor's of Science - Human Resource Development and Sociology
Oakland University
12.2024
Skills
- Microsoft Suite
- Administration Support
- Effective networking
- Career Assessment
- Data-driven decision-making
- Research and analysis
- Job search strategies
- Workshop Facilitation
- Professional ethics
- Documentation
- Interview techniques
- Group Instruction
Certification
- Certificate for completing the Admin Lessons Curriculum, 05/2024
- LinkedIn Training, Certificate for How to Use LinkedIn Learning, 06/2023
Course Project Details
Implemented strategic HR planning techniques during customer service training at Oakland University, focusing on educating students on good customer service techniques. Conducted role-playing exercises to enhance practical customer interaction skills, and implemented effective customer service techniques. Led knowledge-sharing sessions to exchange valuable customer service experiences within the group.
Coursework
- Group/Team Development and Leadership
- Ethics in Human Resource Development
- Instructional Design
- Instructional Methods
- Work In The Law
- Presentation and Facilitation
- Related Course Project
- Presentation and Facilitation Class
- Customer Service Techniques
Timeline
Career Ambassador Program Coordinator
Career and Life Design Center
Current
Intern
Rocket Companies
06.2023 - 08.2023
Career Ambassador
Career and Life Design Center
08.2021 - 12.2023
CMI Peer Mentor
Center For Multicultural Initiatives
08.2021 - 01.2023
Bachelor's of Science - Human Resource Development and Sociology
Oakland University