Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shonda Reed

Chicago,IL

Summary

A coordinated client service represenative Who professionally assists with both business and personal requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities. known for high productivity and task completion. Specializes in time management, confidential document handling, and advanced scheduling techniques. Excel in communication, problem-solving, and adaptability, ensuring seamless support and workplace efficiency.

Overview

11
11
years of professional experience

Work History

Personal Assistant

DHS - Aging And People With Disabilities
Chicago, IL
07.2014 - Current

Communicated effectively with clients and team members to ensure all needs were met promptly.

Delivered empathetic care and assistance to clients, fostering a supportive environment.

Managed schedules and appointments efficiently, ensuring optimal time management.

Maintained strict confidentiality with all client information and documents.

Identified and addressed issues proactively, enhancing client satisfaction.

Assisted in obtaining, confirming, and updating patient information.

Collaboratively worked with multiple patient support services to ensure efficient and friendly service.

Maintained patient accounts by obtaining, recording, and updating personal and financial information.

Education

High School Diploma -

Orr Community Academy
Chicago, IL
06-2012

Associate of Applied Science - Nursing

City Colleges of Chicago
Chicago, IL

Skills

  • Proficient in Microsoft Office
  • customer relationship management
  • Calendar management
  • Document preparation
  • Data entry
  • Confidentiality maintenance
  • Time management
  • Communication skills
  • Client support
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Proactive approach
  • Scheduling
  • conflict resolution
  • adaptability

References

References available upon request.

Timeline

Personal Assistant

DHS - Aging And People With Disabilities
07.2014 - Current

High School Diploma -

Orr Community Academy

Associate of Applied Science - Nursing

City Colleges of Chicago
Shonda Reed