Shonda Smith
Fort Mill,SC
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Robust knowledge in HR and onboarding processes. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
12
12
years of professional experience
Work History
Office Administrator
Media Resources
07.2024 - Current
- Managed office supplies inventory, ensuring timely reordering and minimizing shortages.
- Coordinated scheduling for meetings, maintaining efficiency and organization across departments.
- Streamlined document management processes, enhancing retrieval speed and accuracy.
- Developed training materials for new staff, improving onboarding experience and knowledge retention.
- Oversaw daily administrative operations, fostering a productive work environment and supporting team objectives.
- Assisted in budget preparation by tracking expenses and identifying cost-saving opportunities.
- Reviewed building safety tasks monthly & kept PPE stocked for employees.
- Title work for trucks and other equipment (retention & obtaining new ones)
- Fleet management (IFTA, Licensing, DOT requirements, motor carrier Power of Attorney)
- Assist sales by utilizing CRM software
- Creation of POs (A/P & A/R)
Operations Clerk
Republic Services
02.2022 - 07.2024
- Executive Assistant to the Operations Manager
- Assistant to HR Director
- Day 1 Onboarding for new hires (i-9, Workday, E-Verify, Paperwork, driver phone set up, etc.)
- T&E and P-Card holder, for which I am responsible for reconciling each month.
- A/R and A/P have worked with the Ariba payment system.
- Plan and execute lunches, dinners, safety banquets, and holiday gifts.
- Utilize Oracle for purchases, creating POs through our vendors.
- Facility maintenance.
- Safety and PPE.
- Assisted in training new staff on safety protocols and operational procedures to ensure team readiness.
- Developed and implemented process enhancements that streamlined operations and reduced turnaround times.
Commercial Customer Service
Assa Abloy
01.2019 - 02.2022
- Sales Team support
- Job write up and quote for customers
- Invoicing
- Scheduling
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Daycare Teacher
Fun N Learning Daycare
06.2017 - 01.2019
- Conducted regular assessments of children's developmental milestones to tailor educational approaches.
- Developed age-appropriate lesson plans to enhance cognitive and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Office Manager
SouthernAire
08.2015 - 02.2017
- Answer phones
- Schedule installations and service work
- Payroll
- Order parts
- Take payments, make deposits, do the finance/warranty paperwork for new units
- Completed bi-weekly payroll for up to 12 employees.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Human Resources/Customer Service
Talentbridge
12.2013 - 06.2015
- Temp position with Family Dollar Corporate
- Assist employees and future employees with getting hired, troubleshooting our systems (mainly Taleo), pay inquiries, and other general questions related to human resources.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Education
Belmont Abbey College
Belmont, NC01.2011
Skills
- Microsoft Office
- Employee Orientation
- Outlook
- Workday Software
- Efficiency optimization
- Invoice Processing
- Oracle utilization
- Fleet maintenance
- Attention to detail
- Mail handling
- Human resources
- Event planning
- Payroll
- Onboarding
Accomplishments
- Graduated Cum Laude from Belmont Abbey College
References
References available upon request.
Timeline
Office Administrator
Media Resources
07.2024 - Current
Operations Clerk
Republic Services
02.2022 - 07.2024
Commercial Customer Service
Assa Abloy
01.2019 - 02.2022
Daycare Teacher
Fun N Learning Daycare
06.2017 - 01.2019
Office Manager
SouthernAire
08.2015 - 02.2017
Human Resources/Customer Service
Talentbridge
12.2013 - 06.2015
Bachelor of Arts - Education
Belmont Abbey College