Shonda Staton
Bowling Green,KY
Overview
10
10
years of professional experience
Work History
Supervisor
Stepworks Recovery Centers
Bowling Green, Kentucky
07.2020 - 08.2023
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Developed individualized treatment plans for clients in accordance with their needs and goals.
- Monitored client progress and provided feedback to therapists on interventions used.
- Collaborated with other departments to ensure coordination of care for clients across multiple settings.
Assistant Director
Addiction Recovery Care
Prestonsburg, KY
05.2017 - 07.2020
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Conducted training sessions on new processes or products for internal staff members.
- Ensured compliance with safety regulations among all personnel.
- Monitored client progress and provided appropriate interventions as needed.
- Provided guidance to direct reports on how to effectively manage difficult client behaviors.
- Trained new employees on policies, procedures, and best practices related to client care.
Assistant Manager
Variety Wholesalers
Emporia, VA
02.2014 - 08.2015
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Recruited, trained and managed a team of 20+ employees.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Handled cash register transactions accurately while providing excellent customer service.
Assistant Manager
Taco Bell
Roanoke Rapids, NC
02.2013 - 01.2015
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Adhered to all health department regulations regarding food storage and preparation.
Education
General Studies
Big Sandy Community And Technical College
Pikeville07.2017
Timeline
Supervisor
Stepworks Recovery Centers
07.2020 - 08.2023
Assistant Director
Addiction Recovery Care
05.2017 - 07.2020
Assistant Manager
Variety Wholesalers
02.2014 - 08.2015
Assistant Manager
Taco Bell
02.2013 - 01.2015
General Studies
Big Sandy Community And Technical College