Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shondalyn Jackson

Louisville,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have a passion for helping kids of all ages.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Mental Health Specialist

Diamond Grove Center
03.2025 - Current
  • Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
  • Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
  • Monitored patients and assessed suicide risks.
  • Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.

Mental Health Technician

Winston Medical Center
01.2016 - 11.2019
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.

Certified Nursing Assistant

Louisville Healthcare
07.2012 - 03.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

High School Diploma -

Louisville High School
Louisville, MS
05.2010

Skills

  • Documenting Behaviors
  • Patient care
  • Alzheimer's and dementia care
  • Basic life support
  • Dressing assistance
  • Compassionate caregiver
  • Companionship and emotional support
  • Documenting behaviors

Certification

  • First Aid/CPR Certified
  • CPI (Crisis Prevention Certified)
  • WorkKeys scores of: Math(5), WorkKeys Workplace Documents(6), WorkKeys Graphic Literacy(6)

Timeline

Mental Health Specialist

Diamond Grove Center
03.2025 - Current

Mental Health Technician

Winston Medical Center
01.2016 - 11.2019

Certified Nursing Assistant

Louisville Healthcare
07.2012 - 03.2016

High School Diploma -

Louisville High School

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