Shondalyn Jackson
Louisville,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have a passion for helping kids of all ages.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
Diamond Grove Center
Louisville, MS
03.2025 - Current
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Monitored patients and assessed suicide risks.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
Mental Health Technician
Winston Medical Center
Louisville, MS
01.2016 - 11.2019
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Certified Nursing Assistant
Louisville Healthcare
Louisville, MS
07.2012 - 03.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
High School Diploma -
Louisville High School
Louisville, MS05.2010
Skills
- Documenting Behaviors
- Patient care
- Alzheimer's and dementia care
- Basic life support
- Dressing assistance
- Compassionate caregiver
- Companionship and emotional support
- Documenting behaviors
Certification
- First Aid/CPR Certified
- CPI (Crisis Prevention Certified)
- WorkKeys scores of: Math(5), WorkKeys Workplace Documents(6), WorkKeys Graphic Literacy(6)
Timeline
Mental Health Specialist
Diamond Grove Center
03.2025 - Current
Mental Health Technician
Winston Medical Center
01.2016 - 11.2019
Certified Nursing Assistant
Louisville Healthcare
07.2012 - 03.2016
High School Diploma -
Louisville High School