Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shondra White

Rosharon,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Resources Manager

UPS Industrial
04.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Manpower Operations Coordinator

UPS Industrial
09.2018 - 03.2022
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Motivated and trained employees to maximize team productivity.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Entered upcoming manpower into system for team members to complete processing
  • Adjusted manpower needs according to project management requests

Lead Staffing Coordinator

UPS Industrial
06.2015 - 09.2018
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Developed and facilitated new-hire orientations.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Oversaw project staffing progress to ensure timely reporting of onboarding employees

Recruiter

JVIC Industrial
12.2012 - 06.2015
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Emphasized job benefits and perks to applicants to improve organization's attractiveness.
  • Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
  • Improved office efficiency by effectively managing internal communications and correspondence.


Office Manager

Coop & Associates
04.2010 - 12.2012
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Completed payroll accurately and timely to meet employee expectations.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.

Timekeeper

JVIC
05.2006 - 01.2010
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Maintained 97% accuracy in transferring correct data from payroll spreadsheets into system.
  • Managed payroll data entry and processing for 50-300 employees to comply with predetermined company guidelines.
  • Researched and resolved time discrepancies.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed new hire paperwork and documents.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Executed billing tasks and recorded information in company databases.
  • Generated daily, weekly and monthly reports for billing department.

Education

Associate of Science - Biology

Independence Community College
Independence, KS

High School Diploma -

Independence High School
Independence, KS

Skills

  • Data Entry
  • Clerical Support
  • Relationship Building
  • Cultural Awareness
  • Outbound Calling
  • Talent Acquisition
  • Performance Evaluation
  • Recruitment

Timeline

Resources Manager

UPS Industrial
04.2022 - Current

Manpower Operations Coordinator

UPS Industrial
09.2018 - 03.2022

Lead Staffing Coordinator

UPS Industrial
06.2015 - 09.2018

Recruiter

JVIC Industrial
12.2012 - 06.2015

Office Manager

Coop & Associates
04.2010 - 12.2012

Timekeeper

JVIC
05.2006 - 01.2010

Associate of Science - Biology

Independence Community College

High School Diploma -

Independence High School

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Shondra White