Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Awards
Timeline
Generic

Shondra Hogan

Phenix City

Summary

Bi-lingual Professional Geospatial Information Systems Manager with over 21 years of experience managing GIS/IT personnel and projects. 16 years of experience as a Hazus-Mh Practitioner and Hazus-Mh Professional project manager responsible for hydraulic and hydrologic analysis, as well as, risk assessments for local and federal governments in compliance of the state of Georgia’s Georgia Emergency Management Agency’s (GEMA) and Federal Emergency Management Agency’s (FEMA) Region IV’s national directives. Experienced project manager who possesses in-depthpth understanding in the areas of hydraulic and hydrologic analysis, business analysis, application programming, navigation data integration, database and system design. Understanding of the Internet, Intranet, Extranet and client/server architectures. Maintains awareness of new and emerging technologies and the potential application on client engagements. Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

Overview

21
21
years of professional experience
1
1
Certification

Work History

GIS Manager

City of Phenix City
Phenix City
08.2022 - Current

Conducted needs assessment to guide city manager and stakeholders in enhancing GIS technology utilization across departments, primarily supporting Engineering since 2008.

  • Implemented Strategic Plan in November of 2022 beginning with an upgrade to their existing ArcGIS Server Workgroup prior to sunsetting. Upgraded to ArcGIS Server Advanced which led to a cost avoidance of 271,000.00.
  • Installed ArcGIS Server Advanced, ArcGIS Server Manager, Web Adapter, Portal, Imager Server, Notebook Server, Data Stores and all applications on site. All upgrades are performed by myself and or with my IT Director
  • Deploy and maintain ESRI solutions and software across the organization
  • Oversaw daily operations, ensuring efficient workflow and productivity across teams by implementing process improvements.
  • Improved GIS utilization 100% across the city departments and for the public developing custom solutions and public applications to meet their needs
  • Improved end user utilization from 3 to 160
  • Develop dashboards transforming business data into actionable information
  • Develop and conduct training curriculum and guides
  • Conduct ongoing training for end users and city contractors
  • Supported stakeholders with GIS analysis and solutions.
  • Detailed and summarized GIS analytics in daily and weekly reports.
  • Managed and tracked mapping data creation and maintenance, performing QA checks to oversee AOI compliance.
  • Transitioned to the Information Technology Department
  • Assessed job roles for reclassification to align responsibilities with organizational needs.
  • Recommended five Bad Elf Flex GNSS receivers, receiver purchased for city-wide mobile workers.
  • Supported users with training on Bad Elf Flex GNSS device and setup of accounts with ALDOT for CORs correction accounts.
  • Develop collaboration groups to coordinate data sharing and establish governance
  • Acquired 3" imagery, established cost sharing benefits thru consortiums and contract relationships
  • Design Experiences using experience builder
  • Automate workflow using data pipelines, datastore and shared folder locations from portal and network drives
  • Uncovered needs and issues using coding, geospatial, statistical and modeling tools.
  • Develop custom surveys using ArcGIS Survey 123
  • Administer fully integrated ArcGIS Enterprise System, software, groups, services, applications, server and cross functional teams.
  • Wrote first Strategic plan in August 2022, and update every six months to measure improvements and carry over any recommendation which may have been changed or moved out a plan year. 2025 Strategic Plan is being implemented.
  • Taught data creation, producing product sets with highlighted CV algorithms and areas of interest.

GIS Coordinator/Contractor

TIYA Services, LLC
Fort Benning
06.2015 - 02.2025

Led Team through the successful SDSFIE 2.6 – 3.1 Army Adaptation data model migration on behalf of OACSIM Installation Geospatial Information and Services for Ft Benning, GA, AL sites – Data model migration

Led Team through the successful SDSFIE 3.1 – 4.0 Army Adaptation Migration, OACSIM Installation Geospatial Information and Services for Ft Benning, GA, AL sites – Data model Migration

  • SDSFIE 3.1.6 – 4.0 Data Model Migration Scope – The Spatial Data Standards for Facilities Infrastructure and the Environment, (SDSFIE) is the Department of Defense (DoD) standard for installation geospatial data.
  • Serves as the Geographical Information Systems Coordinator under contract support for the Directorate of Public Works in support of DPW Geographic Information system projects.
  • Directly involved in the management, monitoring, planning, and resolution of IT problems and projects within DPW for Geographical Information Systems and other dependent feeder and enterprise systems.
  • Provided a Needs Assessment to include recommendations for an enterprise GIS Server license.
  • Oversaw Installation Geospatial Information & Services Program at Fort Benning, GA, ensuring alignment with Department of Defense objectives.
  • Managed project timelines and deliverables for GIS initiatives, ensuring timely completion and adherence to project goals.
  • Ensured compliance with local regulations in GIS project execution.
  • Coordinated with external agencies to gather relevant geographic data.
  • Produced detailed maps and visualizations for client presentations.
  • Conducted spatial analysis to support decision-making processes.
  • Trained staff on GIS software and best practices for effective usage.
  • Collaborated with teams to integrate spatial data into project workflows.
  • Developed and maintained GIS databases for data accuracy and accessibility.
  • Assisted in developing standards for data collection, storage, manipulation, analysis, maintenance, and dissemination to enhance data integrity and usability.
  • Deployed mobile mapping technology solutions for field operations.
  • Assisted in developing strategies for managing and sharing geographic information resources across an organization.
  • Prepared training materials for presentations on GIS for users of various skill levels.
  • Made recommendations regarding upgrades of new and revised GIS software, equipment and applications.
  • Implemented process improvements to streamline operations and reduce inefficiencies.
  • Developed training materials for new contractors to enhance skill development.
  • Assessed contractor performance to ensure adherence to company policies and standards.
  • Kept clients informed about progress status updates throughout the entire process.
  • Managed projects with large labor, equipment, and material budgets.
  • Ensured safety protocols were being followed at all times by employees and subcontractors on site.
  • Established work, budgets, and construction timelines to manage and plan projects.
  • Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
  • Provided guidance and training to new team members to meet performance goals.
  • Monitored progress against established timelines for each project to ensure deadlines are met.
  • Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
  • Developed innovative solutions to challenging construction problems.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Evaluated needs of the failed 911 System Integration with HexFed - Wrote correction plan, assessed addressing and road name issues, directed teams, updated all GIS data, managed address corrections, managed address datamodel migration with Navy contractors.

GIS Technology Manager

Troup County Government
Lagrange
05.2014 - 06.2015
  • Developed multi-jurisdictional strategic action plan and GIS workflow system, enhancing 911 system analysis, reporting, and address project management.
  • Contracted services through several GIS industry leading technology consultants to carry out Assessments, data updates and other objectives.
  • Conducted needs assessment and developed strategic action plan for FY15-FY18 implementation, aligning resources with organizational goals.
  • Managed daily operations, organizing and quantifying backlog workload to improve departmental efficiency.
  • Developed and maintained metadata for organizational records.

GIS Supervisor

Columbus Consolidated Government
Columbus
07.2005 - 05.2014
  • Managed daily operations of GIS Division, developing and establishing goals for direct reports to enhance team performance.
  • Coordinates the planning, acquisition, fielding, concept of operations and maintenance, and life cycle support of all Government and Public Safety information systems.
  • Directed development and implementation of short and long-range information management plans, aligning activities with organizational objectives.
  • Integrated information systems and functional components, streamlining processes across copiers, audiovisual tools, graphics, telecommunications, and records management.

Education

Army IGI&S Manager Certification -

US Army POE
Little Rock, AR
03-2017

URISA Leadership Academy Graduate -

06-2012

CERT - Community Emergency Response Training

01-2012

CLEA -

Citizen's Law Enforcement Academy
01-2012

Hazus-MH Professional & Hazus-MH Practitioner -

FEMA, Emergency Management Institute
Emmitsburg, MD
06-2010

Certified Manager -

Columbus Consolidated Government's Internal Certification Program
05-2010

Certificate of Management - Local Government Management

University of Georgia
10-2008

Columbus Consolidated Government's Supervisory Development Program -

01-2007

A.A.S. Associate in Applied Science - Business Administration

Chattahoochee Valley College
05-2005

Philip Crosby Quality College - QES / Six Sigma

01-1996

Mable Bailey Fashion College

Skills

  • Project Management
  • Budget Administration
  • Business Analysis
  • Process Improvement
  • Workflow Development
  • Technical Support
  • GIS Software Proficiency
  • Data Management
  • Strategic planning
  • Cross-functional collaboration
  • Mobile mapping technology
  • Data visualization development
  • ArcGIS analytics
  • Spatial data management
  • GIS software implementation
  • Database administration
  • Needs assessment
  • Compliance management
  • Problem solving
  • Effective communication
  • Training development
  • Project management
  • Stakeholder engagement
  • Geodatabase design
  • GPS technology
  • GIS analysis
  • Geospatial programming
  • GIS software expertise
  • Surveying techniques
  • Network analysis
  • Python programming
  • Cartographic design
  • Spatial decision support
  • LiDAR processing
  • Data management
  • Raster analysis
  • Vector analysis
  • ArcGIS suite
  • Spatial statistics
  • Hydrologic modeling
  • Geographic mapping data collection
  • OpenStreetMap
  • Hazardous chemical management
  • Decision-making
  • Programming Abilities
  • Teamwork and collaboration
  • Active listening
  • Research coordination
  • Model design
  • Data analysis
  • Map creation
  • Land use planning
  • Application management
  • Satellite imagery interpretation
  • Teamwork

Certification

  • GISP – Geographical Information Systems Professional, 02/25/11, 00057462
  • Hazus-MH Professional, 2009
  • Hazus-MH Practitioner, 2009
  • CPR – American Red Cross
  • Licensed Insurance Agent- Life & Disability, Alabama, 1996
  • Hazmat Level IV Technician, University of Arkansas, 2002

References

  • Ryan Spires, Business Resource Manager, TIYA Services, 706.329.4289
  • Tiffani Migliori, Army, Garrison, USAG Ft Benning, 954.270.0752 cell / 706.545.4487 work
  • Capt. Bill Rawn, Investigative Services, Columbus Police Department, 706.225.4334 and 706.888.1851
  • Vanessa Jackson, Fort Benning Department of Emergency Services, E911, 706.464.1262
  • Kirk Ticknor, Master Planning Branch Chief & Acting Director of Public Works, U.S. Army Ft Benning, 706.604.4211

Volunteer Experience

  • ASIF – Abolish Slavery Ignite Freedom, Founder, Nonprofit to spread awareness of human trafficking.
  • GIS Corps, Volunteer, Worked with a global team to develop a crowd sourcing application on behalf of the State of Alabama EOC and American Red Cross.

Awards

  • PEER Award, 11/03/09, Mayoral Proclamation 'Shondra Helen Hogan Day'
  • GIS Rookie of the Year, 12/2005
  • Committee Member of the Year, Mayor’s Committee for Person’s with Disabilities, 2010

Timeline

GIS Manager

City of Phenix City
08.2022 - Current

GIS Coordinator/Contractor

TIYA Services, LLC
06.2015 - 02.2025

GIS Technology Manager

Troup County Government
05.2014 - 06.2015

GIS Supervisor

Columbus Consolidated Government
07.2005 - 05.2014

Army IGI&S Manager Certification -

US Army POE

URISA Leadership Academy Graduate -

CERT - Community Emergency Response Training

CLEA -

Citizen's Law Enforcement Academy

Hazus-MH Professional & Hazus-MH Practitioner -

FEMA, Emergency Management Institute

Certified Manager -

Columbus Consolidated Government's Internal Certification Program

Certificate of Management - Local Government Management

University of Georgia

Columbus Consolidated Government's Supervisory Development Program -

A.A.S. Associate in Applied Science - Business Administration

Chattahoochee Valley College

Philip Crosby Quality College - QES / Six Sigma

Mable Bailey Fashion College
Shondra Hogan