Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrance Dallas

Summary

Proven leader with extensive experience at Hearthside Foods Solutions, adept in team supervision and conflict resolution. Demonstrated success in enhancing team performance and customer satisfaction through effective problem-solving and a positive attitude. Skilled in cash handling and fostering team collaboration, significantly improving operational efficiency.

Overview

25
25
years of professional experience

Work History

Shift Leader

Hearthside Foods Solutions
12.2012 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Observed packing operations to verify conformance to specifications.

Line Cook

Bob Evans Restaurant
07.2010 - 07.2012
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Assistant Store Manager

Shell Food Market
04.2004 - 01.2010
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Shift Lead

Taco Bell
02.1999 - 04.2004
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

No Degree - College Preparation

Mcgavock High School
Nashville, TN

Skills

  • Cash Handling
  • Positive Attitude
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Decision-making capabilities
  • Team motivation
  • Team Collaboration and Leadership
  • Team Supervision
  • Conflict Resolution
  • Shift Paperwork Completion

Timeline

Shift Leader

Hearthside Foods Solutions
12.2012 - Current

Line Cook

Bob Evans Restaurant
07.2010 - 07.2012

Assistant Store Manager

Shell Food Market
04.2004 - 01.2010

Shift Lead

Taco Bell
02.1999 - 04.2004

No Degree - College Preparation

Mcgavock High School

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Terrance Dallas