Shondrea Elliott
Tuscaloosa,AL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in operations and dedicated to maximizing quality.
Overview
10
10
years of professional experience
Work History
Mangger
Motherson SMP
Cottondale, AL
04.2024 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with industry regulations and company policies.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Quality Analyst
ARD Logistics/ Mercedes Benz Plant 2
Vance, AL
10.2019 - 04.2024
- Maintained quality assurance procedure documentation.
- Monitored completed work and provided feedback to improve team member performance.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Recommended improvements to systems and procedures for increased productivity.
- Identified quality trends to investigate system flaws, process inefficiencies and training needs.
- Leveraged Six Sigma principles to identify and communicate compliance risks and quality improvement opportunities.
- Maintained accurate records of employee attendance and vacation time usage.
- Ensured compliance with safety regulations and procedures.
- Conducted performance reviews for staff members.
- Reviewed reports from staff members to ensure accuracy and efficiency of operations.
- Participated actively in meetings with senior leadership team members.
Office Administrator
People Link Staffing
Woodstock, AL
02.2017 - 10.2019
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Processed financial documents, contracts, expense reports and invoices.
- Automated office operations by managing client correspondence and data communications.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
Production Manager
Tuscaloosa News
Tuscaloosa, AL
01.2016 - 06.2019
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Scheduled staff work assignments, rotations and overtime.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Established and updated production schedules to meet changing demands.
- Managed materials to meet production goals and specific customer demands.
- Coordinated production requirements with material handling and staffing functions.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Quality Assurance Manager
General Motors Co
Lansing, MI
02.2015 - 06.2017
- Fielded customer complaints and rectified service issues.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
- Supervised and guided inspectors, technicians and other staff.
- Troubleshot product issues and fixed problems.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Created, edited and updated project manuals and technical documentation used by entire QA team.
- Managed company onboarding processes, interviewing and selecting new quality assurance personnel.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Identified needed resources and aligned with project milestones, deliverables and prioritization for viable production planning.
Education
Associate of Science - Nursing
Fortis College
Birmingham, AL12-2012
BBA - Business Administration
Faulkner University
Montgomery, AL05.2000
Timeline
Mangger
Motherson SMP
04.2024 - Current
Quality Analyst
ARD Logistics/ Mercedes Benz Plant 2
10.2019 - 04.2024
Office Administrator
People Link Staffing
02.2017 - 10.2019
Production Manager
Tuscaloosa News
01.2016 - 06.2019
Quality Assurance Manager
General Motors Co
02.2015 - 06.2017
Associate of Science - Nursing
Fortis College
BBA - Business Administration
Faulkner University
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