Shondrea Franklin
Chicago,IL
Summary
Highly reliable and experienced professional with a proven track record of driving bottom-line growth for clients and employers through tailored advice and innovative solutions. Motivated and results-driven, with over 5 years of experience in customer service and management. Skilled at quickly identifying customer needs and designing customized strategies to maximize company performance and profitability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Inventory Specialist
Farmers Fridge
05.2022 - Current
- Using a requisition list, pick required goods from each department including the frozen dept, produce, and dry goods dept.
- Completed physical inventory counts each day of over 100 different products.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Facilities Coordinator
JLL, Jones Lang LaSalle
02.2023 - 02.2024
- Oversee and manage entries and updates within the CMMS to endure accurate tracking of maintenance requests, schedules, and completions.
- Assist in preparation and management of documents, reports, and correspondences related to facility operations
- Support facility management in the implementation of facility maintenance programs and projects
- Coordinate with vendors and contractors for the scheduling of repairs and maintenance activities.
- Provide administrative support or district-wide facility initiatives.
Warehouse Safety Coordinator
Target
01.2020 - 05.2022
- Receive incoming shipments and verify accuracy of contents
- Utilize inventory management systems to track and update stock levels
- Prepare orders for shipment by packaging items securely and labeling packages
- Prepare outgoing shipments for delivery to customers
- Receive returned merchandise and process exchanges or refunds as needed
- Report any quality issues or concerns to supervisors
- Follow safety guidelines to prevent accidents
Security Officer
Allied Universal Security
07.2018 - 12.2019
- Controlled access to premises by verifying identification of individuals
- Inspected and secured doors, windows, and gates to prevent unauthorized entry
- Collaborated with local law enforcement and emergency services during emergencies
- Enforced company policies and procedures to ensure compliance with security protocols
Education
Associate - Business Administration
Kennedy King Colllege
Chicago, IL05.2021
High School Diploma -
Simeon Career Academy
Chicago, IL05.2018
Skills
- Strong knowledge of security protocols, procedures, and best practices
- Excellent observation, communication, and problem-solving skills
- Ability to remain calm and composed under pressure
- Proficient in using surveillance equipment and security systems
Certification
- Illinois Unarmed Security Guard License
- CPR and First Aid Certification
References
Available upon request
Timeline
Facilities Coordinator
JLL, Jones Lang LaSalle
02.2023 - 02.2024
Lead Inventory Specialist
Farmers Fridge
05.2022 - Current
Warehouse Safety Coordinator
Target
01.2020 - 05.2022
Security Officer
Allied Universal Security
07.2018 - 12.2019
Associate - Business Administration
Kennedy King Colllege
High School Diploma -
Simeon Career Academy