Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shondreaka Randolph

Whitman,MA

Summary

Experienced, results-oriented Store Manager with 2+ years in sales and 10+ years in customer service and management. Proven record of accomplishment in achieving and exceeding sales goals. Delivers exceptional customer service with excellent staff and inventory management. Skilled in analyzing sales data, developing strategies to grow sales, and motivating team to exceed targets. I am a highly driven, hardworking professional who is detail oriented and organized. I possess solid communication and negotiation skills that aid my ability to efficiently support upper management.

Overview

17
17
years of professional experience

Work History

Store Manager

Prime Communications
08.2023 - Current
  • Challenged myself by successfully managing 4 struggling locations
  • Orchestrated and took part in an average of 1 table day or onsite event on a bi-monthly basis, generating traffic, sales and improving the reputation of AT&T
  • Helped build a culture around community outreach within Prime through these events and established processes such as Sales Force
  • Trained and helped develop more than 10 employees who are currently RSMs or high performing RSCs working to further develop their careers with Prime
  • Implemented a process to efficiently coach new and tenured employees to meet company standards in sales while instilling the importance of operations and time keeping accuracy

Office Administrator

Adecco Staffing
01.2018 - 01.2020
  • Increased office efficiency by implementing a new digital filing system and facilitating the destruction of sensitive physical documents
  • Managed scheduling and coordination of multiple meetings per week, ensuring all stakeholders were well-informed and prepared
  • Streamlined office supply procurement process, resulting in cost savings for the company as well as reimbursements

Floor Supervisor

McDonald's
01.2008 - 01.2015
  • Led a team of 6-8 crew members
  • Monitored daily operations to ensure compliance with health and safety regulations as well as schedule compliance
  • Streamlined inventory management processes and reduced waste/loss

Education

Business Administration -

Quincy College
01.2016

Skills

  • Business Development
  • Customer Relations
  • Collaboration
  • Relationship Building
  • Conflict Resolution
  • Damage Control
  • Trainer/Educator
  • Build Successful Teams
  • Strategic thinking

Accomplishments

  • Top Accessory Sales 2022
  • Business Expert 2023
  • Q2 MVP 2023
  • Pinnacle 2023
  • Prime Athlete Nov. 2024
  • Q4 MVP 2024
  • Pinnacle 2024

Timeline

Store Manager

Prime Communications
08.2023 - Current

Office Administrator

Adecco Staffing
01.2018 - 01.2020

Floor Supervisor

McDonald's
01.2008 - 01.2015

Business Administration -

Quincy College

Similar Profiles

CREATE PROFILE
Shondreaka Randolph