Shondrell Morgan
Columbus
Summary
To obtain entry to the mid-level position that will expand my administrative skills resulting in fast and accurate deliveries of given tasks and duties. At the same time adapting and excelling in office dynamics.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Admin Support II
Self Employed Child Support Enforcement
07.2025 - Current
- Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments
- Maintains confidential records
- Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying/distributing documents and materials, maintaining record keeping and filing systems
Admin Support I
West Central Health District
07.2024 - 05.2025
- General secretarial, clerical and administrative support functions
- Patient Intake/data entry, verifying insurance information, collecting fees for services rendered
- Answering phones, operating standard office equipment, providing program information, and filing
- Assisting patients with questions regarding available services
Temporary Administrative Assistant
Enrichment Services Program Inc.
11.2023 - 04.2024
- Fill in for the Front Desk Receptionists during lunch, breaks and other periods of absence
- Compose and type routine correspondences and notices.
- Establish and facilitate the implementation of a filing and record keeping system.
- Receive telephone calls, log messages and route to an appropriate individual.
- Perform general clerical duties: type, input data, copy, file, fax, etc.
- Maintain access to various department computer databases and generate reports.
Administrative Assistant
Alabama State University
10.2022 - 06.2023
- Assist in the coordination of funding agency site visits, on or off campus, and faculty/staff development workshops sponsored by ORSP
- Prepare requisitions, check requests, intra-institutional vouchers, and maintain supporting documentation
- Utilize the database to enter project abstract/summary, period of performance, proposed time and effort, and budget
- Coordinate the routing, tracking, and follow-up for ORSP grants & contracts documents
- Maintain files and record and compose letters and other correspondence.
- Supervise and coordinate the activities of student workers and perform other duties as assigned
- Coordinate and maintain effective office procedures and efficient workflow
- Receive, screen, and direct phone calls, process, and distribute mail, packages, and other correspondence
Holiday Clerk Assistant
Postal Service
09.2021 - 01.2022
- Performs any variety of sales and customer services at a retail window or lobby, which may include selling postal products and services, and accepting and delivering packages and mail.
- Performs various mail processing tasks such as preparing work areas, loading email onto automated equipment, removing mail from bins and placing it into trays or containers, monitoring mail flow, and culling out non-processable items.
- Distributes and scans incoming and outgoing mail at a post office, branch, or station
General Clerk I
Quality Innovation Incorp.
05.2021 - 08.2021
- In-Process and Out-Process Soldiers using a standard checklist, access standard automated systems such as EMILPO, and PERMS
- Provide soldiers a copy of their current records brief (ORB/ERB/ PQR) and updating
- Prepare separation documentation, handles official mail, and maintains local administrative files.
Financial Operations Generalist
West Central Regional Hospital
10.2018 - 08.2020
- Performs routine accounting, clerical, billing, and claims processing duties for assigned accounts.
- Prepares requested materials for adults of financial data or records
- Verifies the accuracy of information billed, tracks account activity, bills consumers, and resolves billing inquiries
- Processes or records financial transactions such as accounts payable or receivable, payroll, invoices, or requisitions in a ledger or computer system
- Collects fees or revenues, disburses payments, and posts to appropriate accounts.
- May monitor individual department budgets or expenditures and identify budget variances
Shipping Clerk/Audit
XPO Logistics (NCR)
12.2017 - 06.2018
- Create shipping documents, such as invoices/purchase orders, and pull inventory from the shelves for order deliveries
- Responsible for monitoring and inspecting all incoming shipments and outgoing packages, ensuring intake accuracies, stock records, and schedules
- Perform quantitative match verifications of each item number according to work orders
- Manage and handle material received from various suppliers
- Adhere to safety policies set by the company and governmental standards
- Reviewed order data on a timeframe basis to verify transactions and shipping dates
- Handled high-volume paperwork and collaborated with the accounting department to resolve invoicing and shipping problems
General Clerk II
Fort Benning Army Base (CIF)
08.2016 - 09.2017
- Maintained a wide range of record-keeping duties and a variety of administrative tasks
- Analysis and verified statistical reports for accuracy and completion. Compiling documents for reports upon request.
- Operate personal computer, applicable software, and legacy electrical typewriter
Assembly/Production Line Worker
NCR
09.2015 - 01.2016
- Maintained speed of assembly processes, adhering to all safety records
- Identified any assembly line maintenance issues and reported as needed
- Operated and monitored assembly machines and maintained productivity, verifying product and data integrity and accuracy.
- Followed departmental documenting procedures for appropriate distribution and filing
- Maintain proper documentation, clearances, certificates, and approvals from local, state, and federal agencies
Cashier/Apparel Associate
Wal-Mart Supercenter
12.2013 - 01.2015
- Maintained knowledge of cash registers and scanner platforms
- Displayed interpersonal skills dealing with a mass number of everyday customers
- Knowledge of store locations and merchandise
- Performed regularly scheduled intensive computer-based training program
- Performed proficiency with sales targets
Education
Diploma - High School
Sumter County Comprehensive High School
Americus, GA01.2001
Bachelor Degree - Accounting
Miller-Motte College
Chattanooga, TN05-2026
Associate Degree - Business Administration
Miller-Motte College
Columbus, GA01.2022
Diploma - Business Office Technology
South Georgia Technical College
Americus, GA01.2008
Skills
- Customer service
- Analytical thinking
- Attention to detail
- Basic math
- Active listening
- Organization
Certification
- Administrative Support Assistant
- Medical Front Office Assistant
- Medical Billing Clerk
- Medical Receptionist
Timeline
Admin Support II
Self Employed Child Support Enforcement
07.2025 - Current
Admin Support I
West Central Health District
07.2024 - 05.2025
Temporary Administrative Assistant
Enrichment Services Program Inc.
11.2023 - 04.2024
Administrative Assistant
Alabama State University
10.2022 - 06.2023
Holiday Clerk Assistant
Postal Service
09.2021 - 01.2022
General Clerk I
Quality Innovation Incorp.
05.2021 - 08.2021
Financial Operations Generalist
West Central Regional Hospital
10.2018 - 08.2020
Shipping Clerk/Audit
XPO Logistics (NCR)
12.2017 - 06.2018
General Clerk II
Fort Benning Army Base (CIF)
08.2016 - 09.2017
Assembly/Production Line Worker
NCR
09.2015 - 01.2016
Cashier/Apparel Associate
Wal-Mart Supercenter
12.2013 - 01.2015
Associate Degree - Business Administration
Miller-Motte College
Diploma - Business Office Technology
South Georgia Technical College
Diploma - High School
Sumter County Comprehensive High School
Bachelor Degree - Accounting
Miller-Motte College
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