SHONDRIKA MOBLEY
East Point,GA
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Director
Childcare Network
Forest Park, GA
10.2023 - Current
- Conduct tours of Child Care center and consult with prospective families to promote the values, culture and goals of Network
- Reports to the Director any staffing issues
- Alongside the Director, assists in overseeing the center's operations
- Helps welcome and train new staff
- Ensure staff are following company policies
- Oversees administrative tasks such as: classroom sign in/out daily sheets, food program sheets
- Confirm that all classrooms have a weekly lesson plan and sign off on them
- Informs Director of required supplies to promote an efficient and organized work and learning environment
- Acts as a role model for staff by following and supporting company policies, dressing professionally, and be accountable to their work schedule
- Provides back-up in classrooms as necessary
- (breaks, staff needs)
- Provides phone support in office
- Office support projects such as manuals, handbooks, copies, laminating, typing, filing, run errands
- Restock of supplies, notify the Director of items to order
- Attend staff training and meetings, as requested
- Complete timely and accurate time sheets
- Successful experience working in a team setting
- Ability to present a positive image of the organization to members of the community.
Office Manager
Ronda's Daycare Academy
Union City, GA
01.2021 - 06.2023
- Worked 40-50 hours a week
- Responsible for keeping track of inventory
- Ensured all files (Children & Staff) were up to date
- Ensured Children were signed in/out, as well as clocked in/out daily
- Gave prospective parents information on the Center
- Filed Sensitive Documents
- Submitted documentation for Quality Rated Review
- Assisted employees with creating GAPDS & Prosolutions log ins
- Assigned classes to keep staff up-to-date and in compliance.
Administrative Clerk
Mingledorff's Warehouse
01.2016 - 01.2018
- Worked 40-50 hours a week
- Responsible for keeping track of inventory
- Maintained shipping schedules
- Ensuring the work environment is kept clean
- Responsible for receiving, checking, organizing, and storing inventory.
Intern
District Attorney Office of Clayton County
01.2012 - 01.2014
- For Pretrial Intervention Diversion Program Worked 20-25 hours a week
- Mailing Initial/follow-up/ Nolle Prosse/Termination/Warning Letters/Letters of Completion
- Monitoring Provider Attendance Logs
- Mailing Reminder Letters
- Checking Phone Messages
- Returning Phone Calls
- Conducting Intake Interviews
- Filing Closed Cases
- Conducting Intake Interviews.
Customer Service Specialist
DHS, Child Support Services
Atlanta, GA
01.2009 - 01.2010
- Worked 40 hours a week
- Responsible for answering customer queries, problem solving and providing detailed information on new products
- Answered an average of two hundred customer calls in a day through the call center queue
- Conveyed in a reassuring manner step by step instructions to resolve application issues
- Quickly and effectively solve customer challenges
- Constantly sought new ways to improve customer service.
Unit Supply Specialist
U.S. ARMY
Fort Campbell, KY
01.2007 - 01.2007
- Worked 40-50 hours a week
- Supervised receiving, inventory control, storage, distribution, traffic
- Establish and maintain stock records and other documents such as inventory, materiel control, accounting and supply
- Corrected error and exception documents
- Unloaded, unpacked, visually inspected, counted, segregated, palletized and stored incoming supplies and equipment
- Processed request, and turn-in documents at direct support level through warehousing section and distribute shipping documents
- Processed inventories, surveys and warehousing documents.
Customer Service Rep & Mail Room Supervisor
U.S. ARMY
Korea, VA
01.2006 - 01.2007
- Worked 40-50 hours a week
- Assisted Customers with receiving merchandise
- Provided customers with information on backordered products
- Trained new employees
- Accurately filed and delivered mail to all departments and personnel
- Suggested new mail code system, which reduced filing errors and increased timely delivery.
Shipping and Receiving Clerk
U.S. ARMY
Fort Bragg, NC
01.2001 - 01.2006
- Worked 40-50 hours a week
- Verified all outgoing inventory
- Provided customers with information on back ordered products
- Notified customers of status of accounts and ensured that all customer information was up to date
- Performed courtesy calls for all overdue customer pickups and delays
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Education
Master's Degree - Criminal Justice
Troy University
01.2018
Bachelor's Degree - Criminal Justice
Clayton State University
01.2012
Associates Degree - Business Administration
Atlanta Metropolitan College
01.2010
Skills
- Organizational skills
- Daycare
- Skillful in scheduling counterparts appointments, interviews, & daily schedules
- Proficient in Front Office
- Inventory control
- Accounting
- Efficient in Microsoft Office
- Military
- Intake
- Warehouse experience
- Strong verbal communicator
- Customer service
- Filing
- Shipping & receiving
- Office management
- Proofreading
- Microsoft Office
- Microsoft Powerpoint
- Front desk
- Customer relationship management
- Leadership
- Childcare
- First aid
- Adobe Acrobat
Certification
- Child Development Associate Certification
- CPR Certification
- First Aid Certification
- Driver's License
Timeline
Assistant Director
Childcare Network
10.2023 - Current
Office Manager
Ronda's Daycare Academy
01.2021 - 06.2023
Administrative Clerk
Mingledorff's Warehouse
01.2016 - 01.2018
Intern
District Attorney Office of Clayton County
01.2012 - 01.2014
Customer Service Specialist
DHS, Child Support Services
01.2009 - 01.2010
Unit Supply Specialist
U.S. ARMY
01.2007 - 01.2007
Customer Service Rep & Mail Room Supervisor
U.S. ARMY
01.2006 - 01.2007
Shipping and Receiving Clerk
U.S. ARMY
01.2001 - 01.2006
Master's Degree - Criminal Justice
Troy University
Bachelor's Degree - Criminal Justice
Clayton State University
Associates Degree - Business Administration
Atlanta Metropolitan College
- Child Development Associate Certification
- CPR Certification
- First Aid Certification
- Driver's License
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