Professional Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline

SHONDRIQUE ALLEN

Baptist Health Medical Center-Little Rock
North Little Rock,AR
1
Certification
9
years of professional experience

Ability to manage multiple priorities, also a fast learner, outstanding, and driven to provide excellent support to professional team. Strong work ethic, positive attitude, accurate, assertive and adaptable. Highly effective in fast-paced work environments. Effectively able to multi-task in challenging situations and meet critical deadlines.

Experienced with patient monitoring and critical care procedures. Utilizes effective communication and teamwork to ensure optimal patient outcomes. Knowledge of emergency response protocols and patient support techniques.

Work History

Patient Care Technician, ICU

5 Years 2 Months
Baptist Health Medical Center-Little Rock | 06.2021 - Current
  • Monitored patient vital signs and reported changes to nursing staff.
  • Assisted in daily patient activities and ensured comfort during recovery.
  • Maintained accurate patient records using electronic health record systems.
  • Trained and mentored new staff on best practices and protocols in ICU settings.
  • Collaborated with multidisciplinary teams to develop care plans for complex cases.
  • Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
  • Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
  • Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
  • Ensured patient safety through close observation, fall prevention measures, and adherence to infection control protocols.
  • Participated in ongoing professional development opportunities such as workshops or training sessions to remain current on industry standards related to Patient Care Technician roles in an ICU setting.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Collected blood samples using proper techniques and equipment to ensure patient safety.
  • Maintained accurate patient records and specimen labels for efficient tracking and handling.

Patient Care Technician

4 Months
UAMS Women's Center | 10.2023 - 02.2024
  • Assisted in patient care tasks, ensuring comfort and safety during procedures.
  • Monitored vital signs and documented changes in patient conditions accurately.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Reduced stress for patients and families through effective communication and empathetic support.

Nursing Assistant

1 Year 4 Months
Lakes at Maumelle Health and Rehabilitation | 05.2022 - 09.2023
  • Assisted RN in delivering quality patient care aligned with certified nurse assistant licensure standards.
  • Execute basic technical skills, including applying dressings, taking, and documenting vital signs, identifying, and documenting signs and symptoms of diseases/conditions that are common, CPR, measuring and documenting fluid intake and output, and administering treatment as directed by the nurse or physician.
  • Supported patients with personal care tasks including bathing, oral and skin hygiene, toileting, eating and hydration, and grooming and dressing.
  • Executed various clerical tasks including data entry and phone support., such as entering orders, answering phones, entering data, and processing charts.
  • Verify identity of resident receiving medication and record name of drug, dosage, and time of administration on specified forms or record
  • Provide direct patient care, assisting with daily living activities and promoting comfort.

Lab Assistant

1 Year 2 Months
Baptist Health Medical Center-Little Rock | 06.2022 - 08.2023
  • Conducted laboratory tests and procedures to support diagnostic accuracy and patient care.
  • Assisted in maintaining laboratory equipment, ensuring optimal functionality and compliance with safety standards.
  • Prepared samples for analysis, adhering to established protocols for quality control and accuracy.
  • Collaborated with healthcare professionals to streamline lab processes and enhance service delivery efficiency.
  • Monitored inventory levels of lab supplies, ensuring timely replenishment to avoid disruptions in workflow.
  • Prepared specimens for testing and analysis.
  • Worked closely with lab staff on special projects.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.

Correctional Officer

2 Years 11 Months
Arkansas Department of Corrections | 04.2017 - 03.2020
  • Monitored inmates in living areas as well as recreational activities.
  • Coordinated and supervised inmate movements and performed counts.
  • Performed as mailroom, medical security, field tower, gate officer and perimeter security.
  • Provided treatment activities security and oversaw labor crews in kitchen along with various specialized areas.
  • Performed shakedown for contraband materials either as part of specialized team or individually.

PSE Clerk

8 Months
United States Postal Services | 04.2019 - 12.2019
  • Entered sort plan and start equipment, monitors flow of mail to ensure continuous feed and sweep separated mail from bins stackers.
  • Prepared work area: ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place.
  • Removed sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters.
  • Maintained records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.

Education

High School Diploma

Watson Chapel High School | Pine Bluff | 05-2014

Pre Healthcare Studies - Nursing

Pulaski Technical College | North Little Rock, AR
  • Honoree of [Honors]

Associate of Science - Practical Nursing

Pulaski Technical College | North Little Rock, AR | 01-2028

Skills

Electronic health records
Phlebotomy techniques
Blood glucose testing
Blood glucose monitoring
Advanced cardiac life support
Basic life support
Patient observation
Emergency response
Team collaboration
Customer service
Effective communication
Patient education
Goal-oriented
Professional bedside manner

Certification

  • Certified [PCT Preceptor], [Baptist health medical Center]

Section name

References and Supporting Documentation Furnished upon Request

Timeline

Patient Care Technician

UAMS Women's Center
10.2023 - 02.2024Read More

Lab Assistant

Baptist Health Medical Center-Little Rock
06.2022 - 08.2023Read More

Nursing Assistant

Lakes at Maumelle Health and Rehabilitation
05.2022 - 09.2023Read More

Patient Care Technician, ICU

Baptist Health Medical Center-Little Rock
06.2021 - CurrentRead More

PSE Clerk

United States Postal Services
04.2019 - 12.2019Read More

Correctional Officer

Arkansas Department of Corrections
04.2017 - 03.2020Read More

Watson Chapel High School

High School Diploma
Read More

Pulaski Technical College

Pre Healthcare Studies from Nursing
Read More

Pulaski Technical College

Associate of Science from Practical Nursing
Read More
SHONDRIQUE ALLEN