Shonee Harrison

I am knowledgeable about contact center regulatory requirements and successful strategies for maintaining optimal controls. I am seeking a company where I can excel as a Seasoned Operations Manager and talented leader providing 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.