Overview
Work History
Education
Skills
Timeline
Generic

Shonell Parsley

Susanville,CA

Overview

30
30
years of professional experience

Work History

Material Handler

Sierra Army Depot
Herlong, CA
12.2023 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Ensured compliance with safety regulations, leading to reduction in workplace accidents.
  • Improved safety standards, conducting thorough inspections of material handling equipment.

Paraprofessional

Lyon County School District
Dayton, Nevada
10.2004 - 08.2023
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Customer Service Associate

Ski Run Boat Company
Lake Tahoe, California
05.2022 - 09.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

. I worked in the office doing contracts for customers who came in to rent boats, jet skies, or go parasailing. Collected payments for services.

Teacher's Assistant

Dayton Valley Learning Center
Dayton, Nevada
01.1998 - 03.2022
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.

Customer Service Associate

Walmart
Carson City, Nevada
02.2013 - 04.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Representative

Lincare
Reno, Nevada
07.2002 - 08.2004
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

. I made arrangements for customers to receive oxygen and other medical equipment. I spoke to doctor offices and pharmacies to get what patients needed. Give the orders to delivery drivers for patient deliveries and verify insurance for payments.

Production Worker

Bruce Industries
Dayton, Nevada
01.1995 - 01.1998
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.

Education

General -

Dayton High School
Dayton, NV
06.1994

Skills

  • Communicating with Parents and Teachers
  • Helping Students with Special Needs
  • Teacher Support and Collaboration
  • Caring and Empathetic Demeanor
  • Grading and Reviewing Student Work
  • Curriculum-Based Lessons
  • Lesson Planning
  • Study Skills Development
  • Skill-Building Support
  • Behavior Management
  • Lesson Planning and Preparation
  • No Child Left Behind Requirement
  • Motivating and Inspiring Students
  • Creating a Safe Learning Environment
  • Strong Work Ethic and Dependable
  • Crisis Management
  • Teacher Assistance
  • Creating Visual Displays
  • IEP Familiarity
  • Educational Support
  • Group and Individual Instruction
  • Individual Student Assistance
  • Teach Social Skills
  • Conflict Resolution Techniques
  • Activity Planning
  • Reinforcing Learning Concepts
  • Small Group and Individual Assistance
  • Enthusiasm for Students and Teaching
  • Organizing and Distributing Materials
  • Ensuring Safety and Injury Prevention
  • Supervising Student Activities
  • Preparing Instructional Materials
  • Special Education
  • Conflict Resolution
  • Customer Consulting
  • Service Standard Compliance
  • Cultural Awareness
  • Customer Service
  • Filing
  • Retail Sales Customer Service
  • Sales Expertise
  • Membership Inquiries and Renewals
  • Customer Relations
  • Credit Card Payment Processing
  • Merchandise Orders and Exchanges
  • Active Listening
  • Calm and Professional Under Pressure
  • Problem-Solving Ability
  • Call Center Operations
  • Receiving Support
  • Multi-Line Telephone Operation
  • Appropriate Age Group Experience
  • Student Behavior and Progress Reporting
  • Collaborative and Team-Oriented
  • Promoting Social and Emotional Development
  • Organization and Prioritization

Timeline

Material Handler

Sierra Army Depot
12.2023 - Current

Customer Service Associate

Ski Run Boat Company
05.2022 - 09.2022

Customer Service Associate

Walmart
02.2013 - 04.2017

Paraprofessional

Lyon County School District
10.2004 - 08.2023

Customer Service Representative

Lincare
07.2002 - 08.2004

Teacher's Assistant

Dayton Valley Learning Center
01.1998 - 03.2022

Production Worker

Bruce Industries
01.1995 - 01.1998

General -

Dayton High School
Shonell Parsley