Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Shonesha Short

Katy,TX

Summary

Experienced with comprehensive HR management skills crucial for business success. Utilizes strategic HR practices to enhance workforce productivity and organizational culture. Knowledge of employee relations and talent management, ensuring alignment with business goals.

Overview

10
10
years of professional experience

Work History

Business/HR Manager

Three Oaks Hospice
03.2025 - 07.2025
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Spearheaded outreach strategies to grow healthcare referral partnerships and drive business expansion.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

Healthcare Assistant

Private Employer
05.2024 - 12.2024
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting changes.
  • Improved patient satisfaction by providing compassionate and attentive one on one care to individuals with chronic health conditions.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.

Corporate Travel Coordinator

AIG
08.2023 - 05.2024
  • Tracked expenses and streamlined reporting to align with internal business development initiatives.
  • Coordinated cross-departmental travel planning with compliance oversight.
  • Analyzed travel data to identify cost-saving opportunities and support operational decision-making.
  • Reduced overall travel costs by consistently monitoring industry trends and identifying opportunities for negotiated deals or alternative options.
  • Mitigated risk during international trips by staying informed on global health advisories, political climates, and other potential hazards.
  • Managed key vendor relationships and supported internal travel policy compliance across departments.
  • Acted as a liaison between departments to streamline business operations and align organizational goals.
  • Supported internal communications and scheduling for high-level corporate events and training.

ICU Patient Care Technician

Houston Methodist
04.2015 - 06.2022
  • Maintained patient comfort and safety while ensuring compliance with hospital protocols.
  • Enhanced patient safety through diligent monitoring of vital signs, promptly reporting abnormalities, and administering medications as needed.
  • Provided empathetic emotional support to patients during difficult times while maintaining professional boundaries.
  • Enabled timely response to emergencies by alerting appropriate medical personnel when necessary.
  • Monitored intake/output levels diligently to ensure proper hydration status among patients in the unit.
  • Mentored new Unit Patient Care Technicians by sharing knowledge and providing guidance as they navigated their roles within the healthcare team.

Education

Master of Science - Business Administration And Management

American Intercontinental University
Houston, TX
07.2025

Skills

  • Business Development & Outreach
  • Client Relationship Management
  • CRM Tools (Salesforce, HRIS)
  • Strategic Planning & Execution
  • Referral Network Development
  • Cross-functional Collaboration
  • Data Tracking & Analysis
  • Event Coordination & Presentations
  • Healthcare Operations Knowledge
  • Goal-Oriented Communication

Websites

Accomplishments

  • Supervised team of 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual

Timeline

Business/HR Manager

Three Oaks Hospice
03.2025 - 07.2025

Healthcare Assistant

Private Employer
05.2024 - 12.2024

Corporate Travel Coordinator

AIG
08.2023 - 05.2024

ICU Patient Care Technician

Houston Methodist
04.2015 - 06.2022

Master of Science - Business Administration And Management

American Intercontinental University

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