SHONETTE PRINCE
Summary
Professional patient care technician with comprehensive expertise in clinical support and patient care. Strong focus on team collaboration and adaptive to changing needs. Highly skilled in vital signs monitoring, phlebotomy, and patient documentation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and results-driven, ensuring high standards in patient safety and comfort. Experienced with direct patient care and support functions. Utilizes strong communication skills and medical knowledge to assist in clinical settings. Knowledge of patient monitoring and documentation, ensuring accurate and timely updates.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Kings County Hospital
07.2021 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety of patients.
- Monitored vital signs and reported changes to medical personnel for timely interventions.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Documented patient information accurately in electronic health records for efficient communication.
- Triaged patient needs effectively, prioritizing urgent requests to optimize workflow in high-pressure environments.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
School Safety Agent
New York City Police Department
01.2020 - 04.2020
- Documented safety and security incidents Including using preset guidelines and methods.
- Completed training to responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Answered alarms
- Investigated disturbances and contacted law enforcement personnel to escalate crises.
- Practiced training to activate security alarm systems alerting emergency responders of dangerous or life-threatening incidents.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Emergency response planning
- Risk assessment
- Incident investigation
- Completed First Aid/CPR training
- Communication and youth engagement
Care Manager
Sunrise Senior Assisted Living
03.2018 - 01.2020
- Cared for clients with diagnoses such as respiratory failure, diabetes, dementia, Parkinson's disease, and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to elevate needs and deliver care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Evaluating patient care and creating procedural changes to increase efficiency.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with store manager to maintain daily operations.
- Monitored client vital signs
- Coordinated care plans for diverse patient populations, ensuring tailored services to meet individual needs.
- Conducted comprehensive assessments to identify client health status and resource needs effectively.
- Developed and implemented intervention strategies that improved patient outcomes and satisfaction levels.
- Provided education and support to clients and families regarding treatment options and available resources.
- Monitored client progress through regular follow-ups, adjusting care plans as necessary for optimal results.
- Trained junior staff on best practices in care management, enhancing team performance and service delivery.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
Certified Nursing Assistant
Phoenix Rehabilitation & Nursing Center
07.2016 - 10.2016
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted in maintaining cleanliness and organization of patient rooms and medical equipment.
- Collaborated with healthcare team to develop individualized care plans tailored to patient needs.
- Educated patients and families on health management, fostering understanding of treatment protocols.
- Trained new staff on safety procedures, infection control practices, and patient handling techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Advocated for patients' needs, ensuring comfort and dignity during care delivery processes.
- Implemented best practices for documentation, enhancing accuracy of patient records and compliance standards.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Home Health Aide
Signature Care LLC
07.2014 - 03.2018
- Provided personal care and assistance with daily living activities for diverse client needs.
- Administered medications and monitored vital signs to ensure client health and safety.
- Maintained accurate records of patient progress and communicated effectively with healthcare teams.
- Developed personalized care plans in collaboration with clients and healthcare professionals.
- Implemented improvements in care delivery based on client feedback and observation.
- Coordinated transportation arrangements for clients to attend medical appointments as needed.
- Advocated for client needs, ensuring access to necessary resources and support services.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
Nursing
Mildred Elley
25 Broadway New York, NY 10004Nursing
Amg School Of Nursing
110 Bridge St, Brooklyn, NY 11201Nursing
ASA College
383 Pearl St. Brooklyn, NY 11201Certification - Dialysis Technician
Access Careers Medical & Dental Training School
474 Fulton Ave Hempstead, NY 11550Certification - Patient Care Technician
Access Careers Medical & Dental Training School
474 Fulton Ave Hempstead, NY 11550Home Health Aide
Access Careers Medical & Dental Training School
474 Fulton Ave Hempstead, NY 11550GED -
Adult Learning Center
Brooklyn, NY06-2015
Skills
- Professional bedside manner
- Hospice and palliative care
- Sterilization techniques
- IV insertion
- Acute care
- End-of-life care
- EKG interpretation
- Critical thinking
- Professional Demeanor
- Detailed Activity Logs
- Pattern Recognition
- Crisis Management Plans
- Emergency Response
- Verbal and Written Communication
- Output monitoring and reporting
- Team Player
- Problem Solving
- Time Management
- Phlebotomy techniques
- Adaptability
- Flow Test
- Blood glucose testing
- Catheter care
- ADL support
- Specimen collection
- Acute and rehabilitative care
- HIPAA compliance
- Client documentation
- Patient assessment
- Heart saver CPR AED (CPR AED)
Platform Proficiency
EPACES
EMEDNY
AS400
Electronic Health Records (EHR/ EMR)
Automatic Vehicle Location and Monitoring (AVLM)
EPIC
Microsoft Word, Powerpoint, Excel
Outlook
Certification
- CPCT/A - Patient Care Technician/Assistant
- CCHT - Certified Clinical Hemodialysis Technician
- CCMA - Certified Clinical Medical Assistant
- HHA - Home Health Aide
Timeline
Patient Care Technician
Kings County Hospital
07.2021 - Current
School Safety Agent
New York City Police Department
01.2020 - 04.2020
Care Manager
Sunrise Senior Assisted Living
03.2018 - 01.2020
Certified Nursing Assistant
Phoenix Rehabilitation & Nursing Center
07.2016 - 10.2016
Home Health Aide
Signature Care LLC
07.2014 - 03.2018
Nursing
Mildred Elley
Nursing
Amg School Of Nursing
Nursing
ASA College
Certification - Dialysis Technician
Access Careers Medical & Dental Training School
Certification - Patient Care Technician
Access Careers Medical & Dental Training School
Home Health Aide
Access Careers Medical & Dental Training School
GED -
Adult Learning Center
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