Shonica Brown
Birmingham,Alabama
Summary
Proven to excel in fast-paced environments, I significantly enhanced warehouse efficiency and safety at Amazon through adept package handling and exceptional teamwork. My strong attention to detail and ability to quickly adapt to changing demands led to consistently exceeding productivity targets, showcasing my commitment to continuous improvement and professional growth.
Overview
8
8
years of professional experience
Work History
Inbound Stower
Amazon
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
- Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Collaborated with quality control teams to identify damaged items, facilitating prompt returns or replacements when necessary.
- Safely stacked items to maximize space within acceptable safety limits.
- Maintained clean and organized workspaces to uphold safety standards.
- Sorted over Number products onto shelves according to type, weight, and size.
- Utilized warehouse equipment such as forklifts, pallet jacks, and hand trucks to effectively transport goods within the facility.
- Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
- Expedited order processing times by swiftly moving received products from receiving docks to appropriate storage areas.
Non-Inventory Receiver
Amazon
- .Handled high volumes of incoming shipments efficiently while maintaining attention to detail in checking product quality and documentation accuracy.
- Supported continuous improvement efforts by identifying areas for process enhancement within the receiving department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Sorted and delivered materials to different work areas and staff.
Package Sorter
Amazon Distribution Center
Bessemer, AL
01.2021 - Current
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Proved successful working within tight deadlines and a fast-paced environment.
- Received positive feedback from supervisors for consistently meeting or exceeding productivity goals.
- Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
- Operated various mechanical equipment for efficient package handling, minimizing physical strain and risk of injury.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Efficiently sorted fragile items with care, resulting in reduced customer complaints due to damaged goods.
- Communicated effectively with coworkers and supervisors, fostering a positive work environment conducive to collaboration and productivity.
- Assisted in resolving issues related to misplaced or incorrectly labeled items promptly, mitigating delays in delivery process.
- Participated actively in ongoing professional development opportunities provided by the company, continuously refining skills relevant to the role.
- Increased customer satisfaction rates through diligent work ethic and commitment towards error-free sorting activities.
- Contributed to overall warehouse efficiency by assisting with inventory control tasks as needed.
- Maintained clean and organized work area, contributing to safer environment for package handling.
- Reduced package misplacement incidents with vigilant monitoring and sorting.
- Enhanced package sorting efficiency by meticulously organizing parcels according to their destinations.
- Enhanced customer satisfaction, ensuring packages were sorted and dispatched promptly.
- Adhered to safety protocols during sorting operations, minimizing workplace accidents.
Hair Braider
Self Employed Web
Birmingham, AL
01.2019 - Current
- Designed flattering natural styles for variety of face shapes.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Created beautiful braiding styles to accentuate client faces.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
- Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
Company Vendor Representative
Express Solution
Hoover, AL
02.2016 - 08.2020
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Secured competitive pricing through effective negotiation strategies with suppliers.
- Enhanced team productivity with organization of regular performance review meetings.
- Conducted market analysis to identify potential new products or services for company.
- Managed vendor contracts to ensure compliance with legal and company standards.
- Negotiated favorable terms with suppliers, reducing costs for company.
Education
High School Diploma -
Canarsie High
Brooklyn, NYSkills
- Package handling
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Handheld scanner operation
- Following Instructions
- Visual inspections
- Shipping and receiving
- Heavy Lifting
- Stocking
- Maintaining equipment
- Materials Handling
- Safety Compliance
- Packaging and Labeling
- Safety Procedures
- Handheld scanner
- Visual Inspection
- Quantity checking
- Emergency protocols
- Type product expert
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Inventory Monitoring and Management
- Package labeling
- Relationship Building
- Order Checking
- Team building
- Inventory Counts
- Self Motivation
- Analytical Thinking
- Product and Materials Sorting
- Goal Setting
- Professionalism
- Continuous Improvement
- Adaptability
- Materials Inspection
- Production Organization
- Hazardous Materials
- Professional Demeanor
- Basic Repairs
- Work Order Following
- Barcode Labeling
- Box and Container Packing
- Time management abilities
- Damage Identification and Reporting
- Storage and Supply Management
- Quality Control
- Route Planning
- Package preparation
- Customer Relations
- Safety Training
- Proper lifting techniques
- Stock organization
- Leadership Qualities
Timeline
Package Sorter
Amazon Distribution Center
01.2021 - Current
Hair Braider
Self Employed Web
01.2019 - Current
Company Vendor Representative
Express Solution
02.2016 - 08.2020
Inbound Stower
Amazon
Non-Inventory Receiver
Amazon
High School Diploma -
Canarsie High