Summary
Overview
Work History
Education
Skills
Timeline
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Shoniqua D Eaddy

Queens,NY

Summary

Proven track record of excellence in time management and multitasking, honed across roles from Personal Assistant at Quality Family Care to Account Executive at S.F.E Saving Families Energy. Demonstrates exceptional customer service and a strong work ethic, consistently achieving client satisfaction and operational efficiency. Skilled in fostering positive outcomes through effective organization and communication.

Overview

12
12
years of professional experience

Work History

Personal Assistant

Quality Family Care
11.2022 - Current
  • Assisted with daily living activities, running errands, and household chores.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Kitchen Aide Paid Internship

Polo Grounds Senior Center
03.2018 - 03.2019
  • Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
  • Provided exceptional customer service when needed, responding diplomatically to guest concerns or requests.
  • Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.
  • Ensured compliance with food safety regulations by properly storing ingredients and maintaining cleanliness standards throughout the kitchen.
  • Contributed to a positive work atmosphere through effective communication with colleagues and supervisors.

Account Executive

S.F.E Saving Families Energy
07.2017 - 02.2018
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Responsible for delivering products/sales/promotional demonstrations and presentations.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • .Responded to all incoming out going phone transformed queries into sale deals.
  • Solicited potential cliental identified through external leads
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Childcare Provider

Ready, Set, Learn
09.2014 - 12.2015
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Provided healthy meals daily.

Telephone Interviewer

Opinion Access Corporation
05.2012 - 06.2013
  • Successfully completed multiple projects with varying levels of complexity and timelines, consistently meeting deadlines while maintaining a high level of quality in work.
  • Interviewed respondents on telephone.
  • Filled out questionnaires online.
  • Filed paperwork.
  • Answer telephones.

Education

No Degree - GED /Clerical/Office Assistant Trade Completion.

Education & Training Delaware Valley Job Corps
Monticello, NY

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic

Timeline

Personal Assistant

Quality Family Care
11.2022 - Current

Kitchen Aide Paid Internship

Polo Grounds Senior Center
03.2018 - 03.2019

Account Executive

S.F.E Saving Families Energy
07.2017 - 02.2018

Childcare Provider

Ready, Set, Learn
09.2014 - 12.2015

Telephone Interviewer

Opinion Access Corporation
05.2012 - 06.2013

No Degree - GED /Clerical/Office Assistant Trade Completion.

Education & Training Delaware Valley Job Corps

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Shoniqua D Eaddy