Summary
Overview
Work History
Education
Skills
Timeline
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Shonique Peters

Kenner,LA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Manager/Cashier

Shell
07.2019 - 02.2023
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Cook

Copelands
03.2017 - 05.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Cook Shift Leader

Don's Seafood
04.2013 - 10.2016
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Mentored kitchen staff to prepare each for demanding roles.

Education

High School Diploma -

Chalmette High School
Chalmette, LA
05.2011

Skills

  • Equipment Maintenance
  • Retail Security
  • Support Oversight
  • Delegation and Supervision
  • Industry Trends
  • Kitchen Inventory Management

Timeline

Manager/Cashier

Shell
07.2019 - 02.2023

Cook

Copelands
03.2017 - 05.2019

Cook Shift Leader

Don's Seafood
04.2013 - 10.2016

High School Diploma -

Chalmette High School

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Shonique Peters