Shonna Howry
Toledo,OR
Summary
Hardworking employee enthusiastic about learning Onsite Permit process inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Sunny Ridge Venue
11.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Secretary/Office Manager
Howry Industries
11.2006 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained computer and physical filing systems.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained accurate documentation of work completed, allowing for efficient follow-up support when needed.
- Ensured compliance with company policies, safety regulations, and industry best practices during all on-site activities.
- Conducted detailed site assessments to identify necessary resources and optimize project planning.
- Trained junior team members by sharing expertise gained through years of practical experience working in diverse environments.
- Purchased needed hardware, software or peripherals by performing research on available products and conducting comparative analysis to capture features and costs.
Education
High School Diploma -
Toledo High School
Toledo, ORSkills
- Operations Management
- Documentation And Reporting
- Payroll Processing
- Strategic Planning
- Strong Work Ethic
- Accurate record keeping
- Scheduling
- Business Planning
Timeline
Owner/Operator
Sunny Ridge Venue
11.2023 - Current
Secretary/Office Manager
Howry Industries
11.2006 - Current
High School Diploma -
Toledo High School
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