Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shonna Lumsden

Elgin,TX

Summary

Front of House Lead with strong skills in inventory management and customer service. Demonstrated success in training staff and streamlining workflows to enhance event execution and guest satisfaction. Proven track record of delivering exceptional experiences in high-pressure environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front of House Lead

Tada Catering
Los Angeles, California
09.2022 - Current
  • coordinates with kitchen staff on food requirements
  • Responsible for inventory and ordering required supplies
  • Supervised front of house operations during catering events and functions.
  • Trained new staff in customer service standards and operational procedures.
  • Implemented efficient workflows for load in set up and load out breakdown of event spaces.
  • Greeted customers and answered questions about menu items.
  • Ensured compliance with all health and safety regulations.
  • Assigned tasks to team members according to their skill level and experience.
  • Performed quality control checks on food prior to placing on the line.
  • Stocked and maintained buffet tables and drink stations to keep ample offerings available to guests.
  • Assisted with dressing room set up according to production rider items
  • Assisted guests with special needs or accommodations, ensuring an inclusive environment.

House Manager

Kille Knoble
La Crescenta, California
02.2017 - Current
  • Coordinated daily household operations and effectively managed schedules.
  • Oversaw property maintenance during homeowner's absence, ensuring all systems operated smoothly.
  • Supervised children’s daily activities, prioritizing safety and well-being.
  • Assisted children with personal hygiene and self-care routines as necessary.
  • Organized playtime and recreational activities to foster social skills and teamwork.
  • Provided emotional support during distress or anxiety episodes.
  • Prepared meals, snacks, and refreshments tailored to dietary needs and restrictions.
  • Provided transportation to and from school, events and sports

Education

High School Diploma -

Crescenta Valley High School
La Crescenta, CA
06-1990

Skills

  • Inventory management
  • Customer service
  • Event coordination
  • Quality assurance
  • Staff training
  • Food safety compliance
  • Time Management

Certification

  • Food Handlers Certification

Timeline

Front of House Lead

Tada Catering
09.2022 - Current

House Manager

Kille Knoble
02.2017 - Current

High School Diploma -

Crescenta Valley High School

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