Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shonna Staton

Lyman,SC

Summary

Dedicated to promoting quality patient care and satisfaction. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a nursing position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Sales Associate

Best Buy
10.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Hairstylist

Identity
04.2011 - 05.2013
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Increased revenue through effective customer service and inventory management.

Education

Associate of Science - Nursing

Spartanburg Community College
Spartanburg, SC
05.2024

Skills

  • Order Processing
  • Business Development
  • Sales Development
  • Customer Needs Assessment

Timeline

Sales Associate

Best Buy
10.2018 - 08.2020

Hairstylist

Identity
04.2011 - 05.2013

Associate of Science - Nursing

Spartanburg Community College

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Shonna Staton