Shonna L Buzzard

• Directed nursing operations to maintain compliance with hospice regulations and patient care standards.
• Supervised nursing staff performance, scheduling, and daily workflow coordination.
• Implemented care process improvements to strengthen consistency across patient services.
• Reviewed clinical documentation for accuracy, completeness, and regulatory alignment.
• Coordinated interdisciplinary communication between nursing, hospice, and administrative teams.
• Mentored nurses on care protocols, documentation expectations, and quality practices.
• Evaluated staffing needs and resources to sustain efficient clinical coverage.
• Worked in the field seeing patients if needed for coverage and support to the nurses.

Roomed patients for providers, recorded vital signs and documented complaints to ensure accurate assessment. Managed incoming patient phone calls to assess medical concerns. from patients with medical question. Review and set up refills for provider approval. Educated patients on conditions and treatments to enhance understanding and compliance. Collected lab samples in office and prepared for transport to ensure timely analysis and results. Perform POC testing such as UA,HA1c, Hemoglobin, COVID testing, FLU and RSV. Administered vaccines and medications according to provider orders.

Assessed patient conditions, prioritized care needs, and coordinated timely provider interventions.

Triaged incoming patient calls, identified urgent symptoms, and directed appropriate care pathways.

Documented assessments, medications, and care plans accurately in electronic health records.

• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Assisted with regulatory issues such as compliance.
• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Assessed processes and procedures, while complying with OSHA and HIPAA regulations.
• Managed procurement of office supplies to maintain operational efficiency. and kept track on inventory levels.
• Enhanced staff morale through constructive feedback and clear direction.
• Managed fiscal operations, ensuring accuracy in accounting, budgeting, expenditure authorization, and financial reporting.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education for employees.
• Created and revised policies and procedures to ensure compliance with HIPAA, benefits administration, and local, state, and federal regulations.
• Generated and reviewed incident reports, including employee write-ups, implementing appropriate corrective action plans to mitigate ongoing and potential situations.

• Primary nursing rooming patients ranging in age from pediatrics, young adult to geriatric.
• Physical assessments of patients, medication administration, wound care, dressing changes, and patient education.
• Establishing care plans with physicians to ensure quality of care for patients.
• Oversaw scheduling for staff and filled in during staff shortages.
• Oversee scheduling for staff and fill in if necessary.
• Conducted monthly rounding across all Rockbridge County and Clifton Forge practices to ensure patient care quality and address concerns.
• Trained new nurses in techniques, care standards, operational procedures, and safety protocols to enhance team competency and patient safety.

• Community Hospital Manager CSJH Med/Surg and ICU.
• Managed 75 staff, including RN, LPN, CNA, and secretary roles.
• Supervised RN, LPN, CNA, and secretary staff.
• Oversaw scheduling, Kronos, and PTO to ensure optimal staffing levels.
• Ensured Joint Commision compliance.
• Administered disciplinary action when necessary.
• Established a falls committee.
• Established falls committee to enhance patient safety initiatives.
• Served as manager on duty for hospital every 4 weeks, overseeing operations.
• Ensured Joint Commission compliance.

• Provided in home skilled nursing care.
• Managed wound care, conducted patient diagnosis, provided medication education, and administered IV therapy to ensure comprehensive patient support. Informed physician about patient issues and concerns.
• Completed comprehensive home health assessments and updated individualized care plans.
• Coordinated physician communication to address changes in patient condition and treatment needs.
• Delivered skilled wound care, medication management, and chronic disease monitoring in home settings.

• Delivered skilled in-home care to patients on home ventilators, ensuring safety and comfort.
• Conducted physical assessments, administered medications, provided tracheostomy care, and managed gastrostomy tube feedings and site care.
• Coordinated appointments with physician and arranged patient transport to ensure timely medical care.

• As ADON assisted DON in scheduling of staff, interviews, evaluations, and preparing for state surveys.
• Provided compassionate patient care by monitoring vital signs and assisting with daily activities., medication administration, wound care management and other treatments as floor nurse.
• Supervised nursing staff and provided support during shifts.
• Oversaw nursing staff to ensure compliance with health protocols and quality care standards., and handled scheduling issues as they arose.
• Assisted DON in staff scheduling, conducting interviews, performing evaluations, and preparing for state surveys.
• Conducted meetings to monitor patient outcomes, including falls, pressure ulcers, and nutrition, while engaging families in care planning.
• As weekend supervisor, worked the floor and assisted other staff as needed.

• Delivered in-home skilled care for home ventilator patients, ensuring patient comfort and safety.
• Physical assessments, medication administration, tracheostomy care, managed gastrostomy tube feedings and gastrostomy tube site care.
• Scheduled patient appointments with physicians to ensure timely medical care. with physician and transport to and from appointment.

• Provided primary nursing and patient care for medical and surgical patients across all age groups, from young adult to geriatric.
• Conducted physical assessments, administered medications, performed wound care and dressing changes, and delivered patient education.
• Collaborated with physicians to establish care plans, ensuring quality patient care.
• Primary nursing and patient care of medical and surgical patients ranging in age from young adult to geriatric.
• Physical assessments of patients, medication administration, wound care, dressing changes, and patient education.
• Establishing care plans with physicians to ensure quality of care for patients.

• Assisted in Heart Center operations on 4 East and 4 West.
• Cared for post-op thoracic cardiovascular patients recovering from cardiac bypass, valve replacements, heart transplants, and lung transplants on 4 West.
• Cared for cardiovascular patients with diagnoses of MI, cardiac arrhythmia, and congestive heart failure on 4 East.
• On both I provided patient care, medication administration, IV therapy, and patient education.

• Administered Hemodialysis care to patients with Chronic Renal Failure, assessing function and patency of access sites to ensure optimal treatment.
• Coordinated follow-up appointments for patients with physicians to ensure continuity of care.
• Monitored dialysis patients’ vital signs, assessing responses and reporting changes promptly.
• Administered medications and treatments while maintaining strict infection control standards.
• Documented patient care accurately in electronic records and dialysis treatment logs.

• Staff nurse on Medical/Surgical unit, provided patient care, physical assessments, IV therapy, medication administration, blood draws, and treatments according to MD orders.
• Monitored dialysis patients’ vital signs and responded promptly to treatment changes.
• Administered prescribed medications while maintaining accurate medication records.
• Assisted with hemodialysis setup, machine checks, and patient preparation.

• Provided nursing and patient care for medical and surgical patients across age spectrum from young adult to geriatric, ensuring tailored support for diverse needs.
• Physical assessments of patients, medication administration, wound care, dressing changes, and patient education.
• Coordinated care plans with physicians to enhance quality of care and optimize patient outcomes.