SHONNELLE FORD
Newark
Summary
Seasoned professional with a robust background in commercial and personal lines insurance, demonstrated through impactful roles at Chubb and Greater New York Insurance Companies. Excelled in generating comprehensive quotes and enhancing customer service through effective problem-solving and cross-selling. Skilled in notary services, showcasing a blend of technical expertise and exceptional communication abilities.
Overview
6
6
years of professional experience
Work History
Underwriter Assistant - WFH
Greater New York Insurance Companies
EDISON
01.2023 - 12.2023
- Generated comprehensive quotes for new business lines.
- Assisted Underwriters in evaluating risks for policy renewals.
Customer Service Rep -WFH
Chubb
Whitehouse Station
11.2018 - 01.2023
- Answer incoming calls in call center environment
- Quote newlines, issue endorsements and answer email inquiries
- Cross selling coverages to round accounts
- Analyze information to solve problems
Operations Process Associate
Chubb
07.2017 - 11.2018
- Typing ID Cards for renewals and endorsements or upon request
- Processing documents for imaging by indexing and scanning
- Imaging newlines and color coding as needed
Education
Bachelor of Science - Accounting
Kean University
Union, NJ05-2027
Skills
- Commecial Lines Insurance
- Personal Lines Insurance
- Notary
- Real Estate License
Volunteer Experience
I served as Treasurer on the Parent Teacher Associate at Peshine Avenue School from 2019 - 2021.
Timeline
Underwriter Assistant - WFH
Greater New York Insurance Companies
01.2023 - 12.2023
Customer Service Rep -WFH
Chubb
11.2018 - 01.2023
Operations Process Associate
Chubb
07.2017 - 11.2018
Bachelor of Science - Accounting
Kean University
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