SHONTA BROWN
Tampa,FL
Summary
Professional with deep expertise in housekeeping management. Skilled in maintaining high standards of cleanliness, organization, and safety. Strong focus on team collaboration, flexibility, and delivering results. Excellent leadership abilities, attention to detail, and problem-solving skills ensure reliable and efficient work environment.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Family Dollar
Tampa, FL
10.2021 - Current
- Assisted in managing daily store operations and ensuring optimal customer service.
- Developed staff schedules to enhance coverage during peak hours and improve service efficiency.
- Trained new employees on company policies, procedures, and customer engagement techniques.
- Monitored inventory levels and coordinated restocking efforts to minimize stock-outs.
- Managed floor inventory restocking and organization to ensure compliance and cleanliness standards.
Housekeeping Aide
Wingate Hotel
Tampa, FL
07.2011 - 01.2020
- Cleaned and sanitized guest rooms to uphold hotel hygiene standards.
- Restocked supplies and amenities to ensure guest satisfaction and comfort.
- Assisted in laundry operations, maintaining cleanliness of linens and towels.
- Reported maintenance issues promptly to support efficient hotel operations.
Home Health Aide
Angels At Work
Lutz, FL
02.2007 - 01.2011
- Assisted clients with daily living activities, promoting independence and comfort.
- Monitored and documented client health status, ensuring accurate reporting to healthcare professionals.
- Administered medications and managed treatment plans as directed by healthcare providers.
- Developed strong relationships with clients, enhancing emotional support and well-being.
- Oversaw housekeeping duties to uphold sanitary and safe environments.
Education
High School Diploma - undefined
Gary Adult High School
Tampa, FLSkills
- Health and safety compliance
- Inventory control
- Housekeeping
- Quality assurance controls
- Supply inventory management
- Maintenance coordination
- Training and mentoring
Timeline
Assistant Manager
Family Dollar
10.2021 - Current
Housekeeping Aide
Wingate Hotel
07.2011 - 01.2020
Home Health Aide
Angels At Work
02.2007 - 01.2011
High School Diploma - undefined
Gary Adult High School