Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shonta Jackson

Kingwood,TX

Summary

Skilled Mental Health Technician with Nursing Assistant Certification with extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Mental Health Technician /Certified Nursing Assistant

Triage Staffing Inc. Travel Ochsner Health System
New Orleans , LA
11.2021 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Assisted and counseled [30] patients daily.

Mental Health Technician/Certified Nursing Assistant

Memorial Hermann Hospital System
Houston , Texas
02.2006 - 02.2022

Performed scheduled patient safety checks and documented results to establish patients' well-being.

  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Assisted and counseled [30] patients daily.

Mental Health Technician/Certified Nursing Assistant

U T Health Harris County Psychiatric Center
Houston , TX
08.2020 - 12.2021
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Charted on each patient daily.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Assisted and counseled [30] patients daily

Education

Associate of Applied Science - Nursing

Lone Star College System
Spring, TX
06.2022

High School Diploma -

Nimitz High School
Houston, TX
05.1995

Skills

  • Excellent Customer Service
  • Behavior Observation
  • Maintaining Safety Standards
  • Patient Intervention
  • Adaptability and Flexibility
  • Crisis Resolution
  • Interpersonal Skill Development
  • Charting and Clinical Documentation
  • Mental Health Care
  • HIPAA Requirements
  • Safety Behaviors
  • Activities of Daily Living (ADL) Assistance
  • Indirect Patient Care
  • Encouragement and Motivation
  • Admitting and Discharging
  • Floor Assignments
  • Medication Side Effect Knowledge
  • Mental health support
  • EPIC Software Proficiency
  • Active Listening
  • PPE Compliance
  • Teamwork and Collaboration
  • Critical Thinking
  • Self-Motivated
  • Written Communication

Certification

Crisis Prevention Intervention

CPR

Additional Information

Cerner

Meditech

EPIC

Timeline

Mental Health Technician /Certified Nursing Assistant

Triage Staffing Inc. Travel Ochsner Health System
11.2021 - Current

Mental Health Technician/Certified Nursing Assistant

U T Health Harris County Psychiatric Center
08.2020 - 12.2021

Mental Health Technician/Certified Nursing Assistant

Memorial Hermann Hospital System
02.2006 - 02.2022

Associate of Applied Science - Nursing

Lone Star College System

High School Diploma -

Nimitz High School

Crisis Prevention Intervention

CPR

Shonta Jackson