Shontae Walton

This is a part time position I keep to help the operations of our family owned businesses. I answer phones, return phone calls. Maintain and reconcile bank records as well as process all paperwork in a efficient and timely manner.

Answered service center revolving phone calls.

Answered consumers questions about accounts and title processing procedures.

Auditor for title records for automotive dealers statewide.

Also assisted with maintaining records for record to make sure automobile owners stayed in compliance with state laws requiring each driver maintained liability insurance pursuant to Alabama state laws.

Processed via mail as well as face to face daily tag and title transactions for the citizens of Cullman county.

Ran end of day reports to ensure accuracy of transactions and monies collected.

Assisted with maintaining property records for Cullman County.

This included helping citizens ensure they had the correct exemptions for each property in owned.

Answered phones ensuring each call got received by the proper dept with the revenue office.

Collected monies from each satellite location and brought back to main office for deposit.

Kept documents for each transaction scanned and filed accordingly.

Filed out of state documents needed to help make registration for residents transferring to Cullman county from other states a pleasant stress free experience.

Assisted in keeping mail in going and outgoing properly processed in a timely efficient manner.

• Processed vehicle titles, ensuring compliance with state regulations and organizational policies.
• Coordinated documentation for title transfers, maintaining accuracy and efficiency in record-keeping.
• Managed electronic filing system for vehicle titles, improving retrieval times and organization.
• Assisted customers with title inquiries, providing clear information and resolving issues promptly.
• Trained new staff on title processing systems, fostering competency in documentation standards and best practices.
• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.