Shontae Williams
Oxon Hill ,MD
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmaceutical Technician
CVS Pharmacy
2024.04 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Streamlined pharmacy operations, implementing effective inventory management systems for medication stock levels.
- Maintained optimal inventory levels using data analysis techniques, ensuring adequate supplies were available without overstocking medications that could expire or become outdated.
- Conducted thorough research on new medications entering the market, sharing information with colleagues to improve overall pharmaceutical knowledge within the team.
- Managed patient records effectively, ensuring data confidentiality while maintaining an efficient filing system for easy access when necessary.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Service Assistant
CSC (Corporation Service Company)
2021.04 - 2024.04
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Educated customers about brand to incite excitement about company's mission and values.
- Improved accessibility of frequently used files by creating an easily navigable reference area within the central file room.
- Enhanced office efficiency with consistent filing practices, ensuring all team members could locate necessary paperwork quickly.
- Examined, categorized, and sorted incoming documents.
Security Officer
Allied Universal
2020.10 - 2021.04
- Monitored and evaluated event operations to confirm continual compliance with regulations.
- Ensured guest safety by monitoring venue capacity limits and adhering to safety protocols.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Monitored CCTV cameras and alarm systems for security breaches.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
Education
Associate's degree: Criminal Justice -
Prince George's Community College
High School Diploma -
Potomac High School
05.2019
Skills
- Problem-solving skills
- Team Collaboration
- Pharmacy Ethics
- HIPAA
- Drug Inventory Control
- Drug Classification Knowledge
- Pharmacy Law Compliance
- Healthcare regulations
- Cash Register Operations
- Certified Pharmacy Technician (CPhT)
- Creative Thinking
- Analytical Thinking
- Insurance Verification
Certification
- CPR Certification
References
References available upon request
Timeline
Pharmaceutical Technician
CVS Pharmacy
2024.04 - Current
Service Assistant
CSC (Corporation Service Company)
2021.04 - 2024.04
Security Officer
Allied Universal
2020.10 - 2021.04
Associate's degree: Criminal Justice -
Prince George's Community College
High School Diploma -
Potomac High School