Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shontalett Porter

Beacon,NY

Summary

Accomplished Direct Support Professional at NYS Taconic DDSO, adept in compassionate caregiving and medication administration. Enhanced client independence through personalized support plans and recreational activities. Excelled in team collaboration, fostering emotional well-being and achieving a 95% satisfaction rate. Proven ability in behavioral management and relationship building, ensuring optimal care delivery and client progress.

Overview

23
23
years of professional experience

Work History

Direct Support Professional

NYS Taconic DDSO
04.2019 - Current
  • Facilitated daily living activities to promote client independence and enhance quality of life.
  • Engaged clients in recreational and social activities to foster emotional well-being.
  • Supported personal care routines, ensuring hygiene and comfort for individuals served.
  • Collaborated with team members to develop personalized support plans for each client.
  • Maintained accurate documentation of client progress and incidents for supervisor review.
  • Participated in training sessions on safety protocols and best practices in direct support care.
  • Adapted support strategies based on individual needs to optimize care delivery.
  • Monitored medication administration, ensuring compliance with prescribed treatment plans.
  • Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
  • Monitored behavioral and emotional progress, providing timely interventions to ensure safety and stability.
  • Documented client progress and incidents accurately, ensuring compliance with regulatory standards.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Developed recreational activities that encouraged engagement, socialization, and personal development for clients.
  • Implemented individualized care plans by collaborating with interdisciplinary teams to meet client needs.
  • Trained new staff on procedural guidelines, enhancing team performance and service delivery consistency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Patient Care Technician

Mid Hudson Regional Hospital Mental Health Unit
10.2002 - 03.2019
  • Assessed patient needs and reported changes to nursing staff for timely interventions.
  • Assisted in daily living activities, enhancing patient comfort and independence.
  • Monitored vital signs and maintained accurate records for effective patient care.
  • Collaborated with healthcare team to implement personalized care plans for patients.
  • Supported infection control measures by adhering to sanitation protocols and guidelines.
  • Streamlined workflow processes to improve efficiency in patient care delivery.
  • Mentored new staff on best practices in patient care and safety standards.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Monitored patient vital signs, documenting changes and reporting concerns to nursing staff.
  • Assisted in daily living activities, ensuring comfort and safety for patients within the mental health unit.
  • Provided emotional support to patients, fostering a therapeutic environment conducive to recovery.
  • Implemented infection control measures, maintaining hygiene standards to protect patient health.
  • Conducted regular rounds to ensure patient needs were met promptly and effectively addressed any issues.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

Education

Associate of Science - Psychology

SUNY Empire State College
Saratoga Springs, NY

N/A - Mental Health in Human Resource

Dutchess Community College
Poughkeepsie, NY

Diploma - Liberal Arts

Poughkeepsie High School
Poughkeepsie, NY
06.1990

Skills

  • Compassionate caregiving
  • Medication compliance
  • Patient care and support
  • Activities of daily living (ADL) support
  • CPR certification

Timeline

Direct Support Professional

NYS Taconic DDSO
04.2019 - Current

Patient Care Technician

Mid Hudson Regional Hospital Mental Health Unit
10.2002 - 03.2019

Associate of Science - Psychology

SUNY Empire State College

N/A - Mental Health in Human Resource

Dutchess Community College

Diploma - Liberal Arts

Poughkeepsie High School

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